As we all know, there have been far too many illegitimate scammers that have plagued American consumers with illegal “robocalls.” One common method employed by such actors is to “spoof” the number from which the call appears to originate, in an effort to entice the recipient to answer the call. There have long been demands for the telephone…

All dealership departments saw “significant gains,” especially compared to COVID-impacted 2020 numbers.

FIRST-EVER "DEALER DAY" CO-HOSTED BY NADA AND SEMA DIAMOND BAR, Calif. (July 7, 2008) - While the nation's new-car and -truck dealers continue to make major investments in their dealerships to improve sales and customer satisfaction, one area of potential new business has remained relatively untapped-the $38 billion accessory market…

As you have hopefully heard by now, the Federal Trade Commission (FTC) recently issued complicated new amendments to its Safeguards Rule, which require dealers to undertake a series of procedural, technical, and contractual steps to protect consumer and other personal data.

 FORREST MCCONNELL: MORE THAN 4,000 GENERAL MOTORS DEALERS NATIONWIDE ARE GEARING UP TO TAKE CARE OF THEIR CUSTOMERS  NEW YORK (April 15, 2014) - Franchised new-car dealers in the U.S. helped pave the way for startup brands, such as Honda and Toyota, said Forrest McConnell, chairman of the National Automobile Dealers Association…

As all of you know, there's been a lot of consternation in Washington, D.C., lately over the issue of the border adjustment tax, or “BAT.” Groups representing a number of businesses and different industries have all voiced serious concerns about the potential for a BAT to lead to higher costs for a wide range of good and services - costs that…

BY MARK SCARPELLI, FEBRUARY 2017 As all of you know, there's been a lot of consternation in Washington, D.C., lately over the issue of the border adjustment tax, or “BAT.” Groups representing a number of businesses and different industries have all voiced serious concerns about the potential for a BAT to lead to higher costs for a wide…

TYSONS, Va. (Feb. 9, 2021)—In his final remarks to dealers as NADA chairman, Rhett Ricart – who led the organization through one of the most tumultuous years in recent memory – had a simple message: “Never forget what we went through, because it shaped who we are today.”

LAS VEGAS (March 11, 2022)—In his outgoing remarks as 2021 NADA Chairman, Paul Walser underscored the challenges and changes impacting the auto retail industry and called on dealers to adapt to threats and focus on the future of auto retailing.

CrowdStrike Outage and what dealers need to do