Are Nerf gun wars the answer? Time for a cultural shift
Track: Human Capital
Friday, January 27, 10:30 - 11:30 AM
Room: D170
Presenters: Robert Morgan
Is it time for a cultural shift at your dealership? Most managers don't know how to create a winning culture. They think Nerf gun wars are the answer — and that may be true in some instances. However, a team's culture starts with the manager. Don't let the loudest voice set the rules. Learn to create a culture that wins.
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Presenter
Robert Morgan
VOB International, LLC
CEO
With 35-plus years in the industry, Robert Morgan has held every position in variable operations, including general manager. He has extensive experience training, staffing, mentoring and motivating dealership personnel. Over the past five years, he's been a consultant on variable operations, written several training manuals and conducted workshops on leadership disciplines and turning managers into coaches. He's also the author of Ten Disciplines of Leadership and Thrown to the Wolves.
