Dealership of Tomorrow: 2023 Update
Track: Business Essentials & Innovations
Sunday, January 29, 10:30 - 11:30 AM
Room: D163
Presenters: Glenn Mercer
Hear the latest in a series of updates on this long-running NADA research program, intended to provide dealer members with insights about the future they may face, in order to assist with their planning processes. Learn findings about both "inside" the dealership topics (e.g. F&I) and "outside" developments (e.g. AV and EV).
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Presenter
Glenn Mercer
GM Automotive LLC
President
Automotive industry analyst Glenn Mercer has over three decades of experience, including more than 20 years at McKinsey & Co., where, as a leader of the automotive practice, he participated in hundreds of client studies. When Mercer left McKinsey as a partner in 2006, he established his own independent advisory service. He has been a board member for several automotive firms, an expert witness in automotive legal actions and a lecturer on automotive economics.
