Evolving Your Service BDC for 2023 and Beyond
Track: Fixed Operations
Thursday, January 26, 2:30 - 3:30 PM
Room: D174
Presenters: Tiffany Peeler, Alexandra Issacharoff
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![Tiffany Peeler](https://planion-client-files.s3.amazonaws.com/NADA/blobs/98838f6c-c5cb-4764-a93a-54536c26c945/1/Tiffany_800x800.jpg)
Tiffany Peeler
Proactive Dealer Solutions
Vice President of Sales & Operations
Tiffany Peeler is the vice president of sales and operations for Proactive Dealer Solutions. Joining the Proactive team nearly a decade ago, she quickly became recognized for driving growth and retention with her expertise in developing and delivering effective coaching solutions. She leads the sales and fulfillment teams with a laserlike focus on delivering industry-leading solutions to improve the customer experience and dealership profitability for 1,200 North American dealerships. Peeler was invited to speak at Nissan's 2022 Dealer Digital Summits for the mid-Atlantic and southeast regions. She also spoke at the 2018 Women in Automotive Conference.
![Alexandra Issacharoff](https://planion-client-files.s3.amazonaws.com/NADA/blobs/e2fb3e49-2a83-4003-a9fb-587a9cf37987/1/Me.jpg)
Alexandra Issacharoff
McKenna Cars
Director of BDC Operations
Alexandra Issacharoff has worked in the automotive industry for almost a decade, gaining experience in sales, marketing and management. As a seasoned director of business development, she is passionate about advancing industry standards. She has worked with many manufacturers ranging from mainstream to ultra-highline and is dedicated to pushing customer-brand relationships forward using cutting-edge technology and excellent customer service.