Satisfaction with new car sales at 96%; service satisfaction at 91%.

Jonathan Biggom knows all about the great careers available in the retail automobile industry. The senior service technician at Motorcars Toyota, Cleveland, got hooked on working on cars when he took part in a vocational program during high school. After graduation, Biggom elected not to go to a traditional four-year college—“I wanted to do…

For the better part of two years, NADA spent considerable time and energy combating the narrative that the arrival of Millennials and Generation Z as consumers, combined with the proliferation of app-based ride-hailing services, would soon usher in the end of personal vehicle ownership. We all know now, as NADA knew then, that this…

Join NADA and the Environmental Protection Agency (EPA) to learn how to earn the ENERGY STAR Certification and the value it brings to your dealership.

Atkins Kroll, a Tamuning, Guam-based auto dealership, has been recognized by the Occupational Safety and Health Administration (OSHA) for their outstanding safety program with Safety and Health Achievement Recognition Program (SHARP) status.

WASHINGTON (April 16, 2010) - Senate Majority Leader Harry Reid (D-Nev.) has indicated that the Senate may expedite consideration of the financial reform bill that calls for creation of a new Bureau of Consumer Financial Protection. Ed Tonkin, in an interview for NADA-TV, says "time is critical" for dealers to contact their Senators and…

Join Kimoby’s Customer Success Director, Julie Blackburn, and Sales Director, Anastasia Gileva, as they discuss how text messaging can help car dealerships mitigate the impact that the pandemic has had on their businesses and find ways to identify new ways to protect their bottom lines.

TYSONS, Va. (Dec. 17, 2019)—Today, the National Automobile Dealers Association (NADA) released its annual new-vehicle sales forecast for 2020. “We expect new light-vehicles sales will come in at 16.8 million units for 2020, roughly a 1.2 percent drop from 2019 sales volume,” said NADA senior economist Patrick Manzi. “As for 2019, it…

Join moderators Korey Neal, the ATD NextGen Chair, and Danielle Hansen Dobbins, ATD Education Chair, as they talk with two experienced dealers who will share their stories, advice, best practices and lessons learned.

New comments delivered to the Federal Trade Commission (FTC) critique the commission’s lack of even-handedness when it comes to consumer reviews of dealerships.