Every dealer knows that an effective service department is key to a successful dealership. Well-managed service departments keep our customers’ cars and trucks on the road, while providing a steady source of income for local dealerships and jobs for our communities. But today’s service departments are facing a crisis, in the growing shortage of…

NADA CELEBRATES 100 YEARS OF REPRESENTING AMERICA’S LOCAL NEW-CAR DEALERSHIPS AND THEIR CUSTOMERS IN WASHINGTON NEW ORLEANS (Jan. 26, 2017) - The National Automobile Dealers Association (NADA) is celebrating its 100th anniversary this year. Festivities for the centennial begin at the 2017 NADA Convention and Expo in New Orleans starting…

MCLEAN, Va. (July 10, 2009) - The following is a statement from John McEleney, chairman of the National Automobile Dealers Association, on General Motors' emergence from bankruptcy: “This has been a difficult and wrenching process for everyone involved. Obviously, for GM to get out of bankruptcy so quickly is a good thing. This will now…

ATD is constantly working to advance the interests of our truck dealer members and to strengthen the commercial truck industry as a whole. I’m proud to announce that we are in the process of developing an innovative three-year Strategic Plan and a three-year ATD Show Plan to move ATD forward with direction and input from our truck dealers. Our…

Earlier this year, ATD completed our months long Strategic Planning Process.

AUTO DEALERS SAY LOANS WILL ALLOW INDUSTRY TO SUCCEED WASHINGTON (Dec. 19, 2008) - The Chairman of the National Automobile Dealers Association, Annette Sykora, said President George W. Bush's decision to provide domestic automakers with short-term loans gives “the shot in the arm we need to lead the economic recovery.”  “This…

The National Automobile Dealers Association (NADA) has launched a new training program exclusively for dealership managers. The new NADA Professional Series provides training to new or high-potential department managers working in sales, office, parts and service. It's designed to fit the busy automotive retail lifestyle of dealership managers…

The answer is YES, regardless of your franchise, dealership structure, geographical location, or economic conditions. All organizations will likely face some threat of occupational fraud or theft committed by employees—the very people entrusted with your business assets, profits and future. Despite that dismal statement, dealerships are not…

ATD Academy Instructor Ed Ervin and NADA Twenty-Group Consultant Jim Dodd discusses why it's vital for dealerships to have an on-staff digital marketing expert, a dedicated budget and a solid understanding of your current digital marketing ROI. Recorded on February 2, 2024.

Women bring a lot to the auto retail industry, including a strong work ethic, empathy for their co-workers and customers, and a variety of communication styles.