This dealer guide describes common risks and coverage, and explains how to assess needs and reduce the risk to your dealership.

This dealer guide provides an overview of WasteWise aimed to help dealers participate in the program.

This dealer guide explains how the Insurance Analysis Checklist lists and explains insurance policies important to dealerships, detailing common risks and available coverage

This dealer guide explains the requirements of the Interest and Dividend Tax Compliance Act and offers suggestions for dealer compliance.

This dealer guide provides franchised automobile and commercial truck dealerships an overview of the revised federal Used Car Rule.

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The Warranty Clerk prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.

The Transmission Technician repairs manual and automatic transmissions in vehicles following dealership and manufacturer quality and time standards. Requires manufacturer product-specific training.

The Shuttle Driver enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.

The Shop Foreman/Supervisor ensures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.