Many consumers who purchase new cars or trucks from local dealerships may not realize that the dealership actually owns those cars and trucks, which they purchase directly from the factories. So how are dealerships able to afford keeping an inventory of all of those new cars and trucks on their lots?  Local dealerships purchase their…

On this Veterans Day (and every day), we'd like to say thank you to America's military veterans and their families. The dealership community is filled with hard-working service-members, and we're honored to call them friends and colleagues. Check out the following story from Marine Chevrolet in Jacksonville, North…

Whether you've been to dozens of conventions, or if it's your very first time, knowing how to network and make the right connections is a key part of making the most of your NADA Show experience. Industry insiders, partners, competitors and colleagues are all present under one roof at this auto industry event, presenting a…

Bob Nuss, the 2017 Truck Dealer of the Year, is a strong advocate of the educational training programs offered at the American Truck Dealers (ATD) Academy in Tysons, Va. Nuss should know. He was involved in supporting the start of the ATD Academy more than 26 years ago. His son, Greg Nuss, graduated from the first ATD Academy class in 1992. A…

From my vantage point in Maryland, my family and I are enjoying the autumn season. And as October turned to November and as I watched the leaves turn from green to golden hues of orange and red, I realized that a great deal of change is underway—both in the season and in our dealer business. The truck dealer business is changing every day and…

In the early morning hours of Sunday, Oct. 9, Julie Costa woke to the fire alarm going off in the home she was renting in the Fountaingrove area of Santa Rosa, Calif., about 60 miles north of San Francisco.With the power out and phone lines down, soon after she received text messages from her son, who lived across town, and a nearby cousin, who…

Earlier this month I had the privilege of addressing the Automotive Press Association in Detroit. I told the journalists there that American auto dealers share the same passion: to serve the needs of the car-buying public as efficiently as we can. And to do that dealers want to preserve the symbiotic relationship with those who impact our industry…

Employment and payroll at U.S. new-car dealerships continued to rise through the first six months of 2017, according to a new midyear report released today by the National Automobile Dealers Association. New-car dealerships directly employed 1,134,200 workers through the second quarter of 2017, up from a record 1,131,900 in 2016, according to…

Perhaps it's irony that a term of the Supreme Court begins, by statute, on the first Monday in October, and this October an important issue for our industry is about to get its day in court ... again. The outstanding case that will be heard by the Supreme Court this month is: Do dealership service advisors fall within the federal "salesmen,…

NADA Chairman Mark Scarpelli on Tuesday urged automakers to consider how stair-step incentive programs are damaging their brands, and alerted manufacturers about the unintended consequences of such programs that erode consumer trust and lead to a lack of loyalty to – and desire for – their brands over time. “Any dealer who’s had to deal…