2014 NADA Convention Workshops Now Available

Published

McLEAN, Va. (March 19, 2014) The workshops from the 2014 NADA Convention & Expo are now available to view through the online education and training arm of the National Automobile Dealers Association.

The workshops include 64 recorded sessions covering seven tracks. Led by top industry trainers, the workshops are designed to give new-car and -truck dealers the training and information they need to succeed in a competitive and changing retail market.

"For those who couldn't make it to New Orleans or missed any workshops of interest, this is a second chance to attend them without going anywhere," said Wesley L. Lutz, chairman of NADA's Dealership Operations Committee and a new-car dealer in Jackson, Mich.

"These sessions are a can't-miss opportunity for anyone working at a dealership who's looking for real solutions to business challenges and creative strategies from the top trainers in our industry-and now you can see them at your convenience from your own office or home," Lutz added.

For the 2014 convention, seven workshop tracks available online include:

  • Dealer/Executive : Education solutions exclusively for the executive suite, with workshops covering legal and regulatory issues, managing multiple locations, tax and succession planning, fraud prevention and more.
  • Human Resources : Training on recruiting, hiring, retirement plans and "soft skills."
  • Legal and Regulatory : Sessions on legal and regulatory issues, such as cash reporting, OSHA compliance, Red Flags, UNICAP, HAPs and FMLA.
  • Internet and Marketing : Training on Internet marketing for both variable and fixed operations, including online auctions, social media and video search marketing, as well as computer policies and selecting IT vendors, and controller issues.
  • Sales, Business Office/F&I : Education on legal matters, advertising and marketing, new and used sales (including trade appraisals, CPO programs, leasing and auctions), F&I, inventory management and automotive CRM.
  • Parts : Training for parts managers and employees on inventory control, Hazmat transportation regulations, accessories sales, and service and parts communication.
  • Service and Body Shop : Sessions for service managers, service advisors, technicians and collision center/body shop staff on technician retention, ROI analysis, performance analysis and absorption.

There are also workshops of special interest on the topics of healthcare reform and hiring and retaining millennials.

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