This dealer guide provides an overview of major provisions in the comprehensive Tax Cuts and Jobs Act that affect franchised car and truck dealers.

This dealer guide explains the purpose, scope, and major provisions of the federal Truth in Lending Act and its implementing regulation (Regulation Z), as well as certain related issues, that affect dealer credit operations. 

This dealer guide provides a sample procedure for handling warranty claims, from the time a customer calls for an appointment to the time the claim is processed. 

This dealer guide aims to help dealers and manufacturers avoid deceptive advertising practices related to fuel economy.

This dealer guide helps dealers explain leasing, including how it compares to purchasing, so that customers can make the right decision for their individual needs.

This dealer guide allows you to calculate the return you're earning on your inventory investment. 

This dealer guide covers printed menus, electronic menus and the on-board diagnostics (OBD) system that service staff can use to access and share with customers the maintenance schedules specific to their make and model vehicle.

The dealer guide presents best practices for initiating and marketing a Certified Pre-Owned (CPO) program.

This dealer guide explains how the Family and Medical Leave Act (FMLA) affects dealerships and what dealerships must do to comply with this federal law.

This dealer guide introduces and explains many federal tax considerations that confront dealerships.