The guide also discusses the required EPA certification form and agency restrictions on the sale of small containers of refrigerant.

This dealer guide explains the Occupational Safety and Health Administration (OSHA) regulations for servicing  single and multi-piece rim wheels used on trucks, tractors, trailers, and buses. OSHA's rule requires that tire servicing employees be trained on potential rim wheel servicing hazards. It also requires the use of compatible tire and…

This dealer guide describes, using case histories, dealership policies that can best prevent product liability claims. It is intended as a tool to assist dealers in determining their product liability risks and protecting themselves from litigation in the event of physical harm or property damage.   Download PDF

This dealer guide explains the importance of dealers complying with the Federal Excise Tax.

This dealer guide outlines the Federal Motor Carrier Safety Regulations (FMCSRs) governing the operation of commercial motor vehicles (CMVs) in interstate commerce. Includes rules on commercial driver’s licenses (CDLs), driver qualifications, federal driving standards, hours of service, electronic logging devices, and drug and alcohol testing, as…

This dealer guide discusses what truck dealerships can do to meet burgeoning customer demand in their service departments.

This dealer guide reveals numerous strategies used by dealers with successful used-truck departments.

This dealer guide discusses fundamental principles of good asset management for a truck dealership.

This dealer guide provides a checklist to help dealers and general managers better understand how their parts departments operate and perform.

This dealer guide addresses personnel requirements, profit centering, inventory control, and marketing. Also included are a sample trend analysis, job descriptions, forecast sheet, and formulas to help analyze the parts department.