The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events. 

The Customer Relations Manager Wwrks with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador.

The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.

The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.

Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.

The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.

John Beckman serves as NADA’s Executive Vice President and Chief Operating Officer, working across the organization on strategy and operations, as well as development of new business opportunities. Mr. Beckman also oversees NADA’s Dealership Operations, Membership, Information Technology and Economics and Data Analytics. John brings more than…

TYSONS, Va. (April 7, 2022)—The National Automobile Dealers Association (NADA) has issued its analysis of U.S. auto sales and the economy following the end of the first quarter of 2022.

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