Beginning Jan. 1, 2024, new Federal regulations go into effect that will require many corporations, limited liability companies, and other U.S. and foreign entities created in or registered to do business in the United States to report information about their beneficial owners—the persons who ultimately own or control the company—to the U.S.…

The Marketing Manager studies the dealership's customer base and the automotive retail market in the area to develop effective programs for soliciting business.

The dealership information systems manager directs and coordinates activities related to the management, acquisition, installation and maintenance of internal communications and information systems and related equipment.

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.

The General Office Clerk assists the office manager by performing a variety of duties.

The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer.

The General Cashier receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.

The File Clerk organizes dealership records in an efficient manner enabling easy and quick retrieval.

Education Training Manager plans, coordinates and directs personnel training and staff development programs for the dealership.

The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events. 

The Customer Relations Manager Wwrks with department managers to develop and administer a customer relations program designed to build and retain a loyal customer base. Acts as the dealership's goodwill ambassador.

The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.

The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.

Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.

The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.

John Beckman serves as NADA’s Executive Vice President and Chief Operating Officer, working across the organization on strategy and operations, as well as development of new business opportunities. Mr. Beckman also oversees NADA’s Dealership Operations, Membership, Information Technology and Economics and Data Analytics. John brings more than…

TYSONS, Va. (April 7, 2022)—The National Automobile Dealers Association (NADA) has issued its analysis of U.S. auto sales and the economy following the end of the first quarter of 2022.

Updated Driven Guide to the FTC Safeguards Rule

EV Charging Incentives

Today the Occupational Health and Safety Administration issued a pre-publication emergency temporary standard (ETS) mandating that most employers with 100 or more employees generally require that those employees be either (1) fully vaccinated or (2) tested weekly for COVID-19. The ETS will take effect when published (likely tomorrow, November 5,…

FTC enters into a proposed $10 million dollar settlement.

The month’s SAAR totaled 13.3 million units, down from 14 million in February and off 24.4% from March 2021’s SAAR of 17.6 million units.

NADA Academy certificates allow dealership managers to attend specific department training with the full time student any of the six weeks of the Academy program and hone skills pertinent to their needs.

What would it be like to open your dealership on Monday mornings and be more likely to receive reports of deterred intrusions than losses needing to be written off?

In honor of Women’s History Month, NADA is honoring women in auto retail like Kennedy, who work every day to make dealerships a great place for women to develop a career and succeed professionally.

David Hammer is dealer principal of Contemporary Automotive Inc. in Milford, N.H.

Calling all thought leaders, innovators and dynamic presenters who can engage their audience and initiate thought-provoking discussions!

Lane Nichols is dealer principal of Gene’s Chrysler Dodge Jeep Ram in Fairbanks, Alaska.

Scott McCandless is president of McCandless Truck Center in Aurora, Co.

The ASE Education Foundation’s new Adopt-A-School program is a great opportunity for dealers to give back and receive business benefits as well.