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All Results
NADA | NADA Headlines
New Federal “Beneficial Ownership Information” Reporting Requirement: Begins Jan. 1 with Existing Business Deadline Generally Jan. 1, 2025
Beginning Jan. 1, 2024, new Federal regulations go into effect that will require many corporations, limited liability companies, and other U.S. and foreign entities created in or registered to do business in the United States to report information about their beneficial owners—the persons who ultimately own or control the company—to the U.S.…
NADA, ATD
Marketing Manager
The Marketing Manager studies the dealership's customer base and the automotive retail market in the area to develop effective programs for soliciting business.
NADA, ATD
Information Systems Manager
The dealership information systems manager directs and coordinates activities related to the management, acquisition, installation and maintenance of internal communications and information systems and related equipment.
NADA, ATD
General Receptionist Greeter
Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers.
NADA, ATD
General Office Clerk
The General Office Clerk assists the office manager by performing a variety of duties.
NADA, ATD
General Manager
The General Manager assumes responsibility and is accountable for customer retention and the profitability of each department in the dealership on behalf of the dealer.
NADA, ATD
General Cashier
The General Cashier receives payment for products or services sold by the dealership and plays a key role in maintaining or creating customer satisfaction for the business transaction.
NADA, ATD
File Clerk
The File Clerk organizes dealership records in an efficient manner enabling easy and quick retrieval.
NADA, ATD
Education Training Manager
Education Training Manager plans, coordinates and directs personnel training and staff development programs for the dealership.
NADA, ATD
Customer Service Representative
The Customer Service Representative serves as a liaison between the dealership and its customers and represents the dealership at various public relations events.
NADA, ATD
Controller
The Controller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, among other duties.
NADA, ATD
Comptroller
The Comptroller reports the financial condition of the total dealership to the dealer/general manager regularly and accurately, along with other duties.
NADA, ATD
Chief Financial Officer
Directs the dealership's financial planning and accounting practices, as well as its relationship with lending institutions, shareholders and the financial community by performing the following duties personally or through subordinate managers.
NADA, ATD
Chief Executive Officer
The Chief Executive Officer manages and directs the dealership toward its primary objectives, based on profit and return on capital, by performing a variety of duties personally or through subordinate managers.
NADA
NADA Executive Staff - John Beckman
John Beckman serves as NADA’s Executive Vice President and Chief Operating Officer, working across the organization on strategy and operations, as well as development of new business opportunities. Mr. Beckman also oversees NADA’s Dealership Operations, Membership, Information Technology and Economics and Data Analytics.
John brings more than…
NADA
NADA Issues Updated Driven Guide to the FTC Safeguards Rule
Updated Driven Guide to the FTC Safeguards Rule
NADA, ATD
OSHA Releases National Employer COVID-19 “Vaccination-or-Test” Mandate
Today the Occupational Health and Safety Administration issued a pre-publication emergency temporary standard (ETS) mandating that most employers with 100 or more employees generally require that those employees be either (1) fully vaccinated or (2) tested weekly for COVID-19. The ETS will take effect when published (likely tomorrow, November 5,…
NADA, ATAE
FTC Announces $10 Million Settlement with Illinois Dealership Group for Alleged Unlawful Add-On Charges and Discriminatory Conduct
FTC enters into a proposed $10 million dollar settlement.
NADA | Sponsored Content
Arm Your Dealership with the Right One-Two Punch for Security
What would it be like to open your dealership on Monday mornings and be more likely to receive reports of deterred intrusions than losses needing to be written off?
NADA | NADA Headlines
Automotive Industry Changes Women’s Lives, GM Says
In honor of Women’s History Month, NADA is honoring women in auto retail like Kennedy, who work every day to make dealerships a great place for women to develop a career and succeed professionally.
NADA
NADA Board of Directors - David Hammer
David Hammer is dealer principal of Contemporary Automotive Inc. in Milford, N.H.
NADA, NADA Show | NADA Headlines
NADA Show 2023 Call for Speakers
Calling all thought leaders, innovators and dynamic presenters who can engage their audience and initiate thought-provoking discussions!
NADA
NADA Board of Directors – Lane Nichols
Lane Nichols is dealer principal of Gene’s Chrysler Dodge Jeep Ram in Fairbanks, Alaska.
NADA
NADA Board of Directors – Scott McCandless
Scott McCandless is president of McCandless Truck Center in Aurora, Co.
NADA | Chairmans Column
New ASE Adopt-A-School Program Offers Two-Way Street to Technician Recruitment
The ASE Education Foundation’s new Adopt-A-School program is a great opportunity for dealers to give back and receive business benefits as well.
NADA | NADA Headlines
Three Big Shifts: Transportation Policy in the Biden Administration
What dealers can expect in transportation policy over the next five years.
NADA | NADA Headlines
Dealerships embracing EVs in Rural Texas
Dealers are investing in EV infrastructure, equipment, training and tools.
NADA
NADA Board of Directors – Sydney "Sid" Dillon
Sid Dillon is president of Sid Dillon Chevrolet in Fremont, Neb.
NADA | NADA Headlines
‘The Future is Female’ at America’s Auto Dealerships
Women bring a lot to the auto retail industry, including a strong work ethic, empathy for their co-workers and customers, and a variety of communication styles.
NADA
NADA Donates $25,000 to the Travis Mills Foundation at NADA Show 2022
LAS VEGAS (March 14, 2022)—The National Automobile Dealers Association (NADA) presented a $25,000 donation to the Travis Mills Foundation on Sunday, March 13 at NADA Show 2022.
NADA
NADA Names Carmen Hinton of Carter Myers Automotive’s Valley Subaru as Winner of 5th Annual Women Driving Auto Retail Video Contest
LAS VEGAS (March 13, 2022)—Today, at NADA Show 2022, the National Automobile Dealers Association (NADA) named Carmen Hinton as the winner of the 5th annual Women Driving Auto Retail Video Contest, sponsored exclusively by Stellantis.
NADA
Assurant Continues Support for NADA Foundation’s Workforce Initiative with $25,000 Donation
LAS VEGAS (March 12, 2022)—Assurant, Inc., a global provider of lifestyle and housing solutions that support, protect and connect major consumer purchases like automobiles, has contributed $25,000 through its Assurant Foundation to the National Automobile Dealers Association (NADA) Foundation’s Workforce Initiative. Senior vice president of…
NADA
Incoming 2022 NADA Chairman Mike Alford: Dealers are Essential to the Coming EV Era
LAS VEGAS (March 12, 2022)—In his first remarks as 2022 NADA Chairman, Mike Alford encouraged America’s franchised auto dealers to seize the opportunities brought about by the coming wave of new electric vehicle models, and by the proliferation of vehicle products and services available to customers after the point of sale.
Alford, who…
NADA
NADA Announces Dealership Electric Vehicle Education Program with the Center for Sustainable Energy and Plug In America
LAS VEGAS (March 11, 2022)—Today, the National Automobile Dealers Association (NADA) announced a new program, in collaboration with the Center for Sustainable Energy and Plug In America, to greatly enhance electric vehicle (EV) education at franchised dealerships nationwide. The dealership EV training program developed through this partnership is…
NADA
Outgoing 2021 NADA Chairman Paul Walser Highlights the Defining Moment for Auto Dealers
LAS VEGAS (March 11, 2022)—In his outgoing remarks as 2021 NADA Chairman, Paul Walser underscored the challenges and changes impacting the auto retail industry and called on dealers to adapt to threats and focus on the future of auto retailing.
NADA
Franchised New-Car Dealers Donate $25,000 to Three Square Food Bank of Las Vegas
TYSONS, Va. (March 8, 2022)—In support of the cities that host its annual show, NADA announced a $25,000 donation to the Three Square Food Bank in Las Vegas. Established in 2007, Three Square is Southern Nevada's only food bank and the area's largest hunger-relief organization.
“There are more than 131,000 children living in a food-…
NADA, NADA Show | NADA Headlines
NADA Announces Post-Show 2022 Hybrid Content
We’re excited to introduce the new NADA 2022 Post-Show Hybrid Content!
NADA, NADA Show | NADA Headlines
Celebrating the Auto Retail Industry: NADA Show 2022 Closes
NADA Show 2022 crossed the finish line on Sunday, March 13, waving the checker flag on four days of education, networking, make meetings and best-in-the-industry event programming, including an inspirational afternoon General Session featuring Ret. U.S. Army Staff Sergeant and Recalibrated Warrior Travis Mills.
NADA, NADA Show | NADA Headlines
Simplifying EV Charging Starts at the Dealership, Chargeway Founder Says
The fuel source may not be the same, but everything else about driving an electric vehicle (EV) is the same.
NADA, NADA Show | NADA Headlines
Want an Aftermarket Touchpoint? There Will Be App for That, Venture Capitalist Says
Blame it on Bezos. Jeff Bezos’ Amazon has conditioned all of us to shop online and got consumers accustomed to the (almost) instant gratification of ordering something online and having it delivered to our homes.
NADA, NADA Show | NADA Headlines
NADA Supports Dealers on EVs and OEM Relationships
NADA continues to work on behalf of the franchised dealer body, supporting dealers and providing the tools and education they need to tackle the biggest transformation in the industry’s 122-year history—the predominance of electric vehicles (EVs) coming onto the market.
NADA, ATD Show | NADA Headlines, ATD Insider
It’s a Great Time to Be a Truck Dealer, Says ATD’s New Chairman
For America’s truck dealers, it’s a whole new year, with a new ATD chairman, a new ATD president and a whole new ATD Show location this year.
NADA, NADA Show | NADA Headlines
2022 NADA Chairman: ‘We’re Energized and Ready to Show Everyone What We’re Made Of’
The air was electric as incoming 2022 NADA Chairman Michael Alford took the keys from outgoing Chairman Paul Walser on day three of NADA Show 2022.
ATD Show | ATD Insider
A Few Minutes with ATD Chairman Steve Bassett
It’s been an action-packed few days for attendees of the ATD Show 2022, which wrapped up on Saturday
NADA, NADA Show | NADA Headlines
The Race is On for Better Digital Marketing, Says Affinitiv President
It was slightly longer than the three minutes advertised, but Saturday’s Affinitiv Digital Daily session, “Three Ways to Reduce Advertising Waste in Three Minutes,” did give a speedy overview of some areas where a dealership could better optimize their digital marketing efforts.
NADA, NADA Show | NADA Headlines
How to Make Dealerships the No. 1 Resource for EV Buyers
With electric vehicles (EVs) lining up on the horizon and zooming into the nearest local showroom, auto dealers are preparing today to serve the EV customer of tomorrow by investing in training, education, infrastructure and, most importantly, positioning themselves as EV retail experts and resources for these new buyers.
NADA, NADA Show | NADA Headlines
Dealers, OEMs, Vendors Make the Case for Technology Standards in Auto Retailing
Imagine driving a car in a city without standard road widths or margins, without standard traffic separators, signals or signage?
NADA, NADA Show | NADA Headlines
Looking for Employees? Get Involved in Your Local Schools, Foundation Heads Say
Auto dealerships that need to hire good service technicians don’t need to go far to find them, according to Mike Coley, President of ASE Education Foundation.
NADA, NADA Show | NADA Headlines
Auto Dealers Can Expect Another Great Year, NADA Chief Economist Says
All dealership departments saw “significant gains,” especially compared to COVID-impacted 2020 numbers.
NADA, NADA Show | NADA Headlines
Accelerated Change Takes Center Stage at NADA Show with News, Announcements
A Recap of Day Two
NADA, NADA Show | NADA Headlines
Consumers Have Spoken: Local Dealerships Are the Preferred Place to Buy EVs
Consumers looking to buy electric vehicles (EVs) today are different than the early EV adopters, who were more tech-savvy, cutting-edge and into newness for the sake of newness.
NADA, NADA Show | NADA Headlines
Why Dealers Should Keep Advertising on TV
“Television viewership has never been higher. People have been working from home for two years,” Seitter said.
NADA, NADA Show | NADA Headlines
Win Friends, Sell Cars by Influencing Customers via Digital
What do Aristotle and auto dealers have in common? They’re both adept in the art of artificial influence, according to Joe St. John, Senior Vice President of Business Development at Stone Eagle.
NADA, NADA Show | NADA Headlines
Focus on the Customer and the Right Metrics, Marketing Panel Says
The key, the panel agreed, is to focus on the customer journey and be prepared to meet the customer at each step of that process.
NADA, NADA Show | NADA Headlines
Google Announces New Vehicle Ad Platform at NADA Show 2022
The future of auto retail is digital, and thanks to Google that future is accelerating in a major way.
NADA, NADA Show | NADA Headlines
Dealers: Get in Line to Get Electrified, Says E-Mobility Expert
Dealerships that want to go all-in on electrification are in a race—a race for load capacity, according to Sean Gouda, Executive Vice President, Future Energy.
NADA, NADA Show | NADA Headlines
Who’s the Best at Selling Cars? Probably Not a Tech Company, Reporter Says
The dealership of tomorrow is definitely electric—but it’s more of an electric evolution, not a revolution, according to Bloomberg Intelligence analyst Kevin Tynan.
NADA, NADA Show | NADA Headlines
Experience the Future at NADA Show 2022: A Recap of Day One
After more than a year apart, NADA Show returned live and in-person to Las Vegas on Thursday, March 10—and the Auto Industry Event of the Year is bigger, better, and more electric than ever.
NADA, NADA Show | NADA Headlines
What Google Analytics Can Tell Dealers
When it comes to digital advertising dollars, every dealer wants to know where the money is going and is it being well spent?
NADA, NADA Show | NADA Headlines
What NADA Education Programs Can Do for Your Entire Team
As dealers work to find, hire and retain qualified employees, they do have an ace up their sleeve: NADA training and education programs, said Steve Park, Senior Vice President of Dealership Operations at NADA, during a Thursday session on the NADA Show Live Stage.
NADA, NADA Show | NADA Headlines
‘Electrification is an Entrepreneur’s Paradise,’ Says Solar Entrepreneur
Dealers are currently in the driver’s seat when it comes to electric vehicles (EV).
NADA | NADA Headlines
Women Driving Auto Retail: Empowering Women in the Industry
NADA is committed to empowering the voices of women working in the auto industry like Musante not just in March, but year-round.
NADA
ATAE Opt-In for Affinity Provider Proton Dealership IT
ATAEs seeking to help promote Proton Dealership IT as an NADA Affinity Provider should fill out the form below.
NADA
NADA Affinity Provider: Proton Dealership IT
Proton Dealership IT provides an IT department and Cyber Security Operations center tailored specifically to automotive retail. Proton’s highly experienced cyber security team proactively monitors and maintains a suite of cyber security solutions to better safeguard your dealership from malicious attacks, such as ransomware, phishing, and data…
NADA, NADA Show | NADA Headlines
Super Session on EVs: Plugging Into What’s Possible
NADA Show 2022 Spotlights Electrification
NADA, NADA Show | NADA Headlines
Mark Walberg Joins Impressive Lineup of Main Stage Speakers
TV host to interview Michael Strahan at NADA Show 2022
NADA, ATD
OSHA Injury and Illness Electronic Reporting Deadline Looms
Dealerships are required to electronically file 2020 employee workplace injury and illness records (for 300A) with OSHA by March 2.
NADA, ATD
NADA 20 Group Membership Benefits
NADA 20 Group offers unrivaled expertise and resources. With an average of 25 years of automotive retail experience, NADA consultants have the association's resources at their fingertips to help guide their groups on industry hot topics and issues.
ATD | Chairmans Column
New Leadership Coming to ATD
Everything ATD does is for the benefit of nearly 2,000 truck dealer members across the country.
NADA, NADA Show | NADA Headlines
NADA Show 2022 Spotlights Electrification
Dealers have questions. NADA has the answers. Get ready to EVolve your learning on this hot topic.
NADA | NADA Headlines
VW Sees Growing Challenges Next Year on Inflation, Downturn (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Volkswagen AG Chief Financial Officer Arno Antlitz said he expects next year to be “even more challenging” than…
NADA | NADA Headlines
California OKs $2.9 Billion to Double Car Chargers in State (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
California will spend $2.9 billion building out its network of electric vehicle chargers and hydrogen fueling…
NADA | NADA Headlines
Mercedes-Benz Gears Up Powertrain Network for EVs From 2024 (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Mercedes-Benz laid out on Wednesday an over 1 billion-euro ($1.06 billion) plan to adapt its global production…
NADA | NADA Headlines
Growing Popularity of Trucks Dents Fuel-Economy Gains, US Finds (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
The rising popularity of large trucks and sport utility vehicles is slowing the auto industry’s…
NADA | NADA Headlines
Chrysler Parent Stellantis Recalls 1.4 Million Pickup Trucks Over Tailgate Issue (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Chrysler parent Stellantis said Tuesday it is recalling 1.4 million pickup trucks worldwide because tailgates may…
NADA | Chairmans Column
Safeguards Implementation Extension: A Win for Dealers During This Holiday Season
Recently the staff at NADA shared some very positive news that will greatly help all dealers comply with an important but complicated policy change. On November 15, 2022, the Federal Trade Commission (FTC) announced that it is extending the December 9, 2022 deadline for financial institutions to fully comply with all of the requirements of the FTC…
NADA | NADA Headlines
Toyota to Outline 3-year EV Plan Changes to Suppliers -Sources (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Toyota Motor Corp is expected to outline adjustments to its electric vehicle (EV) strategy to key suppliers early…
NADA | NADA Headlines
U.S. Finalizes $2.5 Billion Loan to GM, LG Battery Joint Venture (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
The U.S. Energy Department said on Monday it had finalized a $2.5 billion low-cost loan to a joint venture of…
NADA, NADA Show | NADA Headlines
The Future of Automotive Retail at NADA Show 2023
Because everything’s bigger in Texas, we’re offering not just one but two Super Sessions during NADA Show 2023!
NADA, NADA Show | NADA Headlines
Empowering Women in Power at NADA Show 2023
The annual high-profile networking and education event Women Driving Auto Retail offers opportunity to share ideas and learn not only from the men and women leading the charge in shaping auto retail, but also from fearless examples in other industries.
NADA | NADA Headlines
Union Wins Vote in First US Electric Vehicle Battery Plant (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
The United Auto Workers union won an election at a General Motors Co. and LG Energy Solution Ltd. electric-car…
NADA, ATD | Webinar
Auto’s Death of Manual and the Acceleration of Automation
Join Mark Membreno, Senior Account Executive at Yooz, for this webinar to learn how to accelerate strategic financial decisions with real-time, up-to-date data and analytics when you need it by automating the entire P2P workflow.
NADA | NADA Headlines
Used Vehicle Wholesale Prices in Steady Decline
This week, the used vehicle retailer Carvana saw its shares plummet by more than 40 percent in a single day. This steep drop came after a record year in 2021 with over $12.8 billion in revenue. Carvana’s descent is just one indication of the falling used car market.
Wholesale prices of used vehicles have reached their lowest level in more than…
ATAE
Swiss Government May Ban EV Use This Winter to Conserve Electricity
The plan supposedly outlines two separate phases of restrictions.
ATAE
Buy a Ford and Save the World: Ford’s Commitment to an Electric Future
When American auto giant Ford announced that it planned to use exclusively renewable energy by 2035, a lot of eyebrows were raised.
ATAE
Mazda to announce new roadmap with expanded EV plans
Mazda will reportedly reveal an updated mid-term plan this month, with changes to its electric vehicle strategy.
ATAE
Dodge Is Reinventing Its Dealerships' Service Departments as EV Speed Shops
With the future of Dodge performance heading towards electric power, you might be wondering how are you going to tune and upgrade your Charger Daytona EV into a high-horsepower beast.
ATAE
General Motors to develop new EV battery separator
General Motors is partnering with Microvast, a battery manufacturer, to develop special EV battery separator technology and build a plant in the U.S.
ATAE
Review: 2023 Nissan Ariya turns over a new Leaf for brand
The 2023 Nissan Ariya not only represents the best new ground-up Nissan in years, it also reorients a brand that has seemed adrift since its erstwhile leader, Carlos Ghosn, ran afoul of the law.
ATAE
Ford Doubled Its EV Sales by Tripling Its EV Model Lineup
The Ford Motor Company is struggling to satiate the demand for its vehicles. In its October sales report, Ford stated that vehicle sales are down ten percent compared to October 2022, while orders for 2023 model-year vehicles are up 134 percent.
ATAE
Georgia lands EV battery parts plant after company gets $178M grant
A Belgian company is expanding its operations in Augusta by building a new electric vehicle battery component factory.
ATAE
2023 could be active year for state dealer franchise legislation
Next year may shape up to be an active year for dealer franchise legislation in state capitals.
NADA | NADA Headlines
Automakers, South Korea Urge U.S. to Tap Commercial EV Tax Credit (Reuters)
Many automakers and the South Korean government are urging the Biden administration to tap a commercial electric vehicle tax credit to boost consumer EV access, a plan that could help ease concerns over a climate bill approved in Congress.
NADA | NADA Headlines
U.S. Agency Opens Safety Probes into Honda, Jeep, Ram Vehicles (Reuters)
The U.S. National Highway Traffic Safety Administration (NHTSA) is opening new safety probes into 1.72 million Honda vehicles, 230,000 Jeeps and 390,077 Ram trucks.
NADA, ATD
Recent Equal Employment Opportunity Commission (EEOC) Settlement with Dealership Underscores Importance of Equal Pay
The Equal Pay Act and Title VII of the Civil Rights Act of 1964 prohibits discrimination based on pay and retaliation against employees who request pay equal to employees of the opposite sex. Recently, the EEOC announced a settlement with a dealership to pay $62,500 and provide other relief to settle a pay discrimination and retaliation lawsuit…
NADA, ATD | Webinar
Future Proofing Your Dealership Group
In this webinar, dealers will hear from Business Succession Planners, The Rawls Group, and Dealership Buy-Sell Advisors, Haig Partners on how to future-proof your business and create control over the future you envision.
NADA, NADA Show | NADA Headlines
Give the Gift of Education With NADA Show 2023
Looking for the ideal holiday gift? Share NADA Show 2023 with your family, friends and colleagues, and give the gift of education!
NADA
2023 Fuel Economy Guide Now Available By law, dealers must provide the Guide to customers upon request
2023 Fuel Economy Guide - required and available
NADA | NADA Headlines
Losing Value: Which Used Vehicles’ Prices Drop the Most in 5 Years?
While used car values shot up at the end of 2021, not all models have seen the spike.
NADA | NADA Headlines
Dealers Bring Food to Local Tables Across the Country
This holiday season, auto dealers across the country are rolling up their sleeves and opening their checkbooks to support their communities.
NADA | NADA Headlines
The 10 Used Cars That Hold Their Value Best After 5 Years
Used car prices jumped during the height of the pandemic as supply chain delays created a gap between available late-model cars and market demand.
NADA, ATD | Webinar
How to Save Time and Control Costs in 2023
Join Doug Austin, CEO of StrategicSource, for this webinar as he addresses strategies to reduce costs, mitigate risks, drive new efficiencies, and save labor across an organization.
NADA, NADA Show | NADA Headlines
Sneak Peek of NADA Show Roundup at Gilley’s
Join us as we kickoff NADA Show, January 26, in Dallas.
NADA, ATD | Webinar
Gains on the Service Lane
Join Valvoline for this webinar as they discuss service lane insights and solutions to streamline dealership service processes and create an excellent service lane experience for the customer.
ATD
ATD Applauds Senate Republican Letter Urging Achievable EPA NOx Emissions Standards
TYSONS, Va. (Nov. 17, 2022)—Today Sen. Joni Ernst (R-Iowa) and 16 Senators sent a letter to the Environmental Protection Agency (EPA) urging the agency to ensure its pending nitrogen oxide (NOx) emission rule is technologically achievable and affordable.
The EPA’s proposed rule, issued in March, includes two options for further reducing…
NADA | NADA Headlines
Chrysler Recalling 280,000 Heavy-Duty Trucks for Fire Risks (Reuters)
Chrysler-parent Stellantis is recalling 280,000 Ram heavy-duty diesel trucks worldwide for fire risks, a filing with the National Highway Traffic Safety Administration and a company statement showed on Thursday.
NADA | NADA Headlines
Mark Moats Ford: ‘Making It Work’ for More Than 106 Years
In 1916, at the age of 38, Edwin B. Moats left his jobs farming and working for the B&O Railroad and decided to sell Allen automobiles being assembled about 70 miles east of his hometown of Sherwood, Ohio.
NADA | NADA Headlines
Reflecting Our Community: Apache Employee Shares the Importance of Indigenous Peoples on Arizona Dealer Team
The signs and lots may look similar, but auto dealerships are unique, local businesses, reflective of the communities they serve. They are distinguished by their franchises, individual business practices, and ways of giving back to their communities. Dealers and their teams, often locals who were born and raised in the cities and towns where they…
ATD | Chairmans Column
ATD Salutes America’s Veterans Throughout the Commercial Truck Industry
With the recent commemoration of Veteran’s Day along with the 247th birthday of the United States Marine Corps.
NADA | NADA Headlines
Franchise Model Works Just Fine for Selling EVs
It was undeniably great that the automotive retail industry was able to get back together in person this month in Las Vegas for the NADA Show.
NADA, ATD | Webinar
Driving Revenue and Loyalty with Real-Time, Personalized Omnichannel Marketing. Helping You Decide Which C[X]P Platform is Right for You
Join industry experts from Acxiom during this webinar to learn how customer data platforms (CDPs) and data identity solutions can help brands better understand customers and prospects, create personal and seamless online and offline experiences and engagement, and reduce risk and cost.
NADA | NADA Headlines
Dealers Give Back to First Responders Who Protect and Serve
There are few more noble professions in the modern world than being a first responder—a law enforcement officer, paramedic or fire fighter—dedicated to protect and serve during some of the worst moments of our lives.
NADA
New NADA Resource for Compliance with the FTC Safeguards Rule Reminder: Deadline is December 9*
FTC Safeguards Rule Deadline Reminder
NADA | NADA Headlines
Dealers Honor Veterans All Year Round
Although Veteran’s Day is November 11, NADA members hold numerous events throughout the year to support past and current military service members.
NADA, NADA Show | NADA Headlines
Songs About Cars and Driving to Rev Up Your Next Road Trip
Anyone who drives — whether it’s a quick trip to the grocery store, the daily commute to and from work, or a long road trip — knows that taking their favorite music along can make the experience so much better.
NADA | NADA Headlines
Porsche Stock Is a Wall Street Darling With 22% Surge Since IPO (Bloomberg)
Porsche AG is brimming with analyst favor a little over a month after its landmark initial public offering.
NADA | NADA Headlines
Nissan Raises Profit View as Currency Helps Offset Shortages (Bloomberg)
Nissan Motor Co. raised its profit outlook as a weak yen boosted repatriated income, helping to compensate for a persistent shortage of chips and supply-chain constraints that have curtailed output in the industry.
NADA | NADA Headlines
Changing Used Car Price Trends Have Consumers Anxious about Sales, Trade-ins
The average transaction price for a used vehicle at franchised dealerships in September 2022 was $31,025, which was roughly flat compared to August 2022 but 7.2% higher than September 2021.
NADA | NADA Headlines
What Used Car Auction Prices Mean for Consumers
At the end of September 2022, total industry used light-vehicle wholesale prices fell 2.0% compared to August 2022. September’s seasonally adjusted index value was 205.2, 4.3 index points below August 2022’s value of 209.5.
NADA | NADA Headlines
Ready to Serve: Veterans Bring Skills, Training to America’s Auto Dealerships
With approximately 18.5 million veterans in the United States (7 percent of the civilian population), there are plenty of veterans who might consider a career in the automotive retail industry. And Ricart Automotive Group in Columbus, Ohio would welcome them with open arms.
The Ricart family has been huge supporters of America’s troops…
NADA, ATD | Webinar
Auto Dealerships & the FTC Safeguards Rule Dec. 9* Deadline
Join Arctic Wolf's Sr Product Marketing Manager, Louis Evans, and IT Director for Bill Jacobs Motorsport, Mike Bertolini, as they overview the nine requirements and how to take a strategic approach towards fulfilling these requirements.
NADA | Chairmans Column
NADA Principles to Guide Auto Retail’s Future
During my remarks earlier this year at NADA Show in Las Vegas, I shared that I have seen glimpses of a working relationship between dealers and OEMs that accounts for the array of changes happening in our industry and moves us into the future. I see us, dealers and OEMs, as two necessary components of a single automotive ecosystem. In this single…
NADA | NADA Headlines
Japan Government Sounds Alarm Over U.S. EV Tax Credits (Reuters)
Japan's government warned on Saturday that new electric vehicle tax credits in the United States could ultimately deter further investment by the Japanese there and hit employment in the world's biggest economy.
NADA, NADA Show | NADA Headlines
Bringing Education to the Expo at NADA Show 2023
NADA Show 2023 offers the ultimate duo: education on the Expo floor!
NADA | NADA Headlines
Democratic Lawmakers Want Biden to Sign Global EV Memorandum at COP27 (Reuters)
A group of 16 Democratic U.S. lawmakers on Friday urged President Joe Biden to back a global memorandum that aims to shift to zero-emission medium- and heavy-duty vehicles.
NADA, NADA Show | NADA Headlines
“Come Make Your Pitch” at NADA’s first-ever Pitch Competition!
Exhibitors are invited to compete in a Pitch Competition at NADA Show 2023 to strut their stuff!
NADA | NADA Headlines
BMW CFO: Still in a Position to Achieve Good Prices for Our Cars (Reuters)
BMW is still in a position to achieve good prices for its cars, the company's chief financial officer said on Thursday.
NADA, ATD | Webinar
Ransomware! A Dealerships Worst Nightmare
Join Seventh Knight, Inc. as they discuss the tremendous ransomware threat to dealerships and their car buyers and how to protect their business’s data.
NADA | NADA Headlines
Subaru Says U.S. Vehicle Demand Strong Amid Economic Slowdown Fears (Reuters)
Demand for new vehicles in the United States remains strong despite rising interest and loan rates, the chief executive of Japan's Subaru Corp said on Wednesday.
NADA | NADA Headlines
Persistent Chip Shortage Forces Toyota to Revise Output Target (Bloomberg)
Toyota Motor Corp. lowered its production target while sticking to a conservative profit outlook because of a persistent shortage of chips, disappointing analysts who were anticipating an upward revision in the forecast by the world’s biggest carmaker.
NADA, ATD | Webinar
Turning a Cost Center into a Profit Center for the Automotive Industry
Join Yooz, CDK and Corpay^ as they discuss automating your invoice payments to eliminate late payments and associated fees. Learn how to improve your vendor and supplier relationships with fast and easy digital payments and utilize virtual credit cards to pay your vendors to earn cash back for your organization.
NADA, NADA Show | NADA Headlines
Get to Know NADA Pitch Competition Winner, 1Micro
1Micro of Waconia, Minn. was founded 30 years ago to solve one of the common problem areas found in any dealership, rental car company or fleet department – lost or misplaced keys.
NADA
National Auto Auction Association Warren Young Senior Scholastic Foundation (“NAAA Foundation”) Donates $75,000 to NADA Workforce Initiative
The NAAA Foundation donated $75,000 to the NADA Foundation’s Workforce Initiative, which promotes the value of dealership roles and access to educational resources.
NADA, NADA Show | NADA Headlines
Female OEM Leaders on What Women Want in EVs
Women shopping for electric vehicle want the same thing in their EVs as they want in an internal combustion engine vehicle – safety, style and a comfortable buying experience, according to a panel of OEM executives at NADA Show 2023.
NADA
NADA and Tekion Announce First-Ever Tied Winners in 6th Annual Women Driving Auto Retail Video Contest
NADA and sponsor Tekion named Leslie Jefferson and Alicia Rivera as the winners of the 6th Annual Women Driving Auto Retail contest at NADA Show 2023.
NADA, NADA Show | NADA Headlines
'The Carpocalypse Deferred' – Auto Industry Researcher on Trends that Will Shape Dealership or Tomorrow
Many of the auto industry trends that dealers feared would disrupt auto retail—autonomous vehicles, shared mobility services, electric vehicles and disruptions to distribution channels—have not come to pass.
NADA
Incoming 2023 NADA Chairman Geoffrey Pohanka: Dealers and OEMs Want the Same Things
During his first address to America’s franchised auto dealers, 2023 NADA Chairman Geoffrey Pohanka stressed that new-car “dealers and their OEMs essentially want the same things: to give customers a great buying experience and to sell a lot of cars and trucks.”
NADA, NADA Show | NADA Headlines
‘Embrace the Reality That Auto Manufacturing and Retailing Are Not Separate Entities’ – Day Two at NADA Show 2023
A full program of emerging trends, networking opportunities and innovative solutions were on the agenda at NADA Show 2023, as the Automotive Industry Event of the Year cruised into its second day at the Kay Bailey Hutchinson Convention Center in Dallas on Friday, Jan. 27.
NADA
Outgoing 2022 NADA Chairman Mike Alford Underscores Dealer Commitment to Evolving Business Model
In his final remarks as NADA Chairman, Mike Alford highlighted the evolving auto retail business model and how dealers and auto manufacturers “are connected by the desire to provide an unrivaled customer experience.”
NADA
Auto Dealers Donate Undercover Vehicles to the Dallas Police Department
As NADA members descended upon Dallas for the annual NADA Show, the association donated two vehicles to the Dallas Police Department (DPD) to thank the city for hosting the 2023 event.
NADA, NADA Show | NADA Headlines
Gary Rome Named 2023 TIME Dealer of the Year
Gary Rome, president of Gary Rome Hyundai and Gary Rome Kia, in Holyoke, Mass., was named the 2023 TIME Dealer of the Year during an awards ceremony hosted at NADA Show 2023 in Dallas. The award, sponsored by Ally Financial, celebrates franchised new-car dealers for exceptional business performance and outstanding community service. Rome was…
NADA
Brian Maas Elected Chairman of the Automotive Trade Association Executives
President of the California New Car Dealers Association (CNCDA) Brian Maas was elected the 2023 chairman of the Automotive Trade Association Executives (ATAE) at the ATAE annual winter meeting in Dallas.
NADA
NADA, The National Urban League, and The Urban League of Louisiana to Launch Service Technician Apprenticeship Program in Louisiana
Officials from NADA, the National Urban League, and Urban League of Louisiana announced the February launch of a pilot service technician apprenticeship program in New Orleans and Baton Rouge, La.
NADA, NADA Show | NADA Headlines
Coming Together to Create a Solution: NADA, National Urban League Partner to Recruit Women and Minorities
At last year’s NADA Show, NADA announced a new partnership with the National Urban League (the League) to create a workforce development initiative aimed at recruiting, training and hiring more women and minorities in the auto retail industry.
NADA, NADA Show | NADA Headlines
NADA’s Guiding Principles Put Dealers, Manufacturers on the Same Page
America’s auto dealers and auto manufacturers haven’t always been on the same page when it comes to preserving the dealer franchise system.
NADA, NADA Show | NADA Headlines
14 Innovative Companies Compete in NADA’s First Pitch Competition
It was fast. It was fun. And it was definitely unscripted.
NADA, NADA Show | NADA Headlines
‘Not All Television is Created Equal:’ Broadcast TV is Where Dealers Go to Reach and Influence Auto Buyers
Consumers have a number of options when it comes to where to watch televised programming content, but nothing replaces broadcast TV.
NADA, NADA Show | NADA Headlines
NADA Engage Offers Connections for Recent Academy Graduates
Consider it the silver lining of the pandemic: Organizations and people became familiar and even comfortable with learning and sharing through virtual platforms.
NADA, NADA Show | NADA Headlines
NADA Show 2023 Shines in the Lone Star State
Tens of thousands of professionals from all areas of the auto retail sector gathered “Deep in the Heart of Texas” to kick off NADA Show 2023 at the Kay Bailey Hutchinson Convention Center in Dallas.
NADA, NADA Show | NADA Headlines
Northwood University Gives Students Real World Experience
Northwood University in Midland, Mich., is focused on forging future talent to work in the automotive industry.
NADA, NADA Show | NADA Headlines
Former NADA Chairman Rhett Ricart on Using Video to Sell Cars
Investing in an in-house video department can help auto dealers save costs, sell cars and control their own messaging, according to former NADA Chairman Rhett Ricart and his nephew and fellow dealer, Rick Ricart.
NADA, NADA Show | NADA Headlines
Australian Dealers Tour Dallas-Area Dealerships as Part of International Study and NADA Show 2023
Today 70 Australian dealers visited three Dallas-area dealerships as part of the Australian Automotive Dealer Association (AADA) Study Tour. The group, which included some of Australia’s largest dealers and the president and CEO of Mitsubishi Australia Shaun Westcott, toured Weatherford, Texas’s Southwest Ford, Southwest Nissan, and Southwest…
NADA | NADA Headlines
NADA Data 2022 – A Mid-Year Report on Vehicle Sales
NADA’s regular, comprehensive financial profiles of new-car dealerships— NADA Data: Full-Year Report and NADA Data: Mid-Year Report —are two of the association’s most popular publications.
NADA | NADA Headlines
2023 NADA Chairman Brings Policy Experience During a Challenging Time
As 2023 NADA chairman, third-generation Washington, D.C.-area dealer Geoffrey Pohanka carries on a family tradition.
NADA, NADA Show | NADA Headlines
Back in the Saddle Again: NADA Show Returns to Dallas
What’s new at the Auto Industry Event of the Year.
ATD | Chairmans Column
Tapping Into Commercial EV Tax Credits
Truck dealers nationwide have been navigating the emergence of EVs entering the marketplace.
NADA | NADA Headlines
Renault Offers Concessions to Strike Nissan Deal (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Renault SA is offering some concessions to Nissan Motor Co. as it tries to clinch a deal to reboot a more than…
NADA | NADA Headlines
Toyota Sees Vehicle Output Recovery in 2023, With Some Risks (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Toyota Motor Corp. expects vehicle production to exceed pre-pandemic levels, forecasting output of as many as 10…
NADA, NADA Show | NADA Headlines
The Auto Industry Event of the Year Is Next Week
We’re counting down to NADA Show 2023!
NADA
NADA Analytics
NADA Analytics removes the noise and confusion around digital metrics so you can analyze your digital marketing campaigns and spend.
NADA | NADA Headlines
Electric Vehicles Look Poised for Slower Sales Growth This Year (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Every year, BloombergNEF’s team of analysts pauses to reflect on what’s happened in our industry and make some…
NADA | Chairmans Column
Don’t Miss NADA Show 2023
It’s been another eventful year in the auto business. The challenges of this ever-changing industry are the reason many of us thrive and enjoy our work. I’ve had the opportunity to see successful and innovative businesses across geographies and franchises as I’ve travelled across the country visiting dealers. I’ve learned a lot from you all, and I…
NADA | NADA Headlines
U.S. NTSB Chair Raises Safety Concerns About Heavy Electric Vehicles (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
U.S. National Transportation Safety Board Chair Jennifer Homendy on Wednesday raised concerns about the increased…
NADA | NADA Headlines
U.S. Agency Plans to Propose New Fuel Economy Standards in April (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
The National Highway Traffic Safety Administration (NHTSA) plans to propose new fuel economy standards for the 2027…
NADA
Dealerships Must Begin Displaying a New EEOC “Know Your Rights” Poster.
New EEOC Posters that must be displayed
NADA, NADA Show | NADA Headlines
Spotlighting the Main Stage at NADA Show 2023
Get ready for dynamic keynote speakers, industry leaders and other automotive business experts to make a splash on the Main Stage at NADA Show 2023.
NADA | NADA Headlines
In Hiring and Serving Those Who Served, Marine Chevrolet ‘Speaks the Same Language’ as Veterans
Jun Yun served our country in the military. Now he’s the general sales manager at Marine Chevrolet in Jacksonville, N.C., where they take pride in helping active-duty military families find the right car or truck.
NADA | NADA Headlines
2023 TIME Dealer of the Year Nominees Announced
TIME recently announced the nominees for the 2023 TIME Dealer of the Year award.
NADA | NADA Headlines
Porsche Profit Soars With 911 Sales Driving Returns (Bloomberg)
Porsche AG’s surging income failed to impress investors as concerns over headwinds in the final months of the year weighed on the luxury-car maker’s shares.
NADA | NADA Headlines
Toyota Says Quarterly Output Up 30%, but Parts Shortages Continue (Reuters)
Toyota Motor Corp on Friday said global production climbed 30% in the quarter ended in September, but warned the shortages of semiconductors and other parts that have roiled the auto industry would still constrain output in coming months.
NADA | NADA Headlines
Ford Narrows Annual Profit Forecast to Low End of Range (Bloomberg)
Ford Motor Co. narrowed its profit forecast for the year, saying 2022 earnings will come in at the low range of earlier estimates as the automaker deals with parts shortages and higher payments to suppliers.
NADA | NADA Headlines
Yellen Tempers Expectations for Major EV Tax-Credit Tweaks (Bloomberg)
US Treasury Secretary Janet Yellen is throwing cold water on expectations that the agency will provide relief to foreign automakers lobbying against stringent limits on a popular electric-vehicle tax credit.
NADA | NADA Headlines
Reuters: Hyundai Breaks Ground on $5.5 Billion U.S. EV, Battery Plant
Hyundai Motor Co broke ground on a $5.54 billion electric vehicle (EV) and battery plant in the United States on Tuesday, as South Korea's biggest automaker grapples with an uncertain outlook for its EV sales in its top market.
NADA | NADA Headlines
Reuters: GM's Strong Q3 Results Ease Investor Fears of Slowdown
Investors cheered a solid third quarter at General Motors Co GM.N as the automaker's performance and confidence tamped down growing fears of a global recession.
NADA, ATD | Webinar
The ABCs of Automotive: The Importance of Going Back to the Basics
In this webinar, AutoAlert will discuss the importance of going back to the basics. Re-establishing a data-back approach to reconcile missed opportunities and redefining communication paths for your team and customers will be essential for dealership success in 2023.
NADA, NADA Show | NADA Headlines
At NADA Show 2023, Sunday is Funday!
Each year, NADA brings world-renowned speakers and top industry experts to share insights on business innovations and solutions that will help you power your dealership's success.
NADA
NADA Board Elects Metro Washington, D.C., Area Dealer Geoffrey Pohanka as 2023 Chairman
DALLAS (Oct. 18, 2022)—On Tuesday, the 65-member board of directors of the National Automobile Dealers Association (NADA) elected Geoffrey Pohanka as its 2023 chairman.
ATD | Chairmans Column
ATD’s Strategic Planning Underway at Dallas Board Meeting
ATD is constantly working to advance the interests of our truck dealer members and to strengthen the commercial truck industry as a whole. I’m proud to announce that we are in the process of developing an innovative three-year Strategic Plan and a three-year ATD Show Plan to move ATD forward with direction and input from our truck dealers. Our…
NADA | NADA Headlines
Reuters: Honda's U.S. Dealers Want to Be Part of Sony Honda Venture's EV Launch Plans
A new joint venture formed by Japan's Sony Group Corp and Honda Motor plans to introduce a premium electric vehicle later this decade, and the automaker's U.S. dealers are anxious to be part of the sales process.
NADA, ATD | Webinar
Save Thousands Per Month on One of Your Top 10 Expenses
Join Dealer Merchant Services Amberly Allen, Managing Partner, and Laura Mellencamp, Vice President, as they create awareness about credit card processing expenses and educate on the recent legislative changes and requirements for compliance that are now available to dealers so they can recoup this large expense without negatively affecting CSI.
NADA | NADA Headlines
Reuters: Honda, LG to Locate $4.4 Billion Battery Plant in Ohio
Honda Motor and LG Energy Solution said on Tuesday they will build a new joint venture $4.4 billion battery plant in Ohio.
NADA | NADA Headlines
A Peruvian Car Dealer Finds Home and Hospitality in Tennessee
The journey from civil engineer in Lima, Peru (population 11 million) to dealer principal of a Ford dealership in Morristown, Tenn. (population 30,000) hasn’t always been completely smooth for Jaime Vergara.
“Lima is a big city, there is a lot to do, but coming here it was much quieter. There’s more routine,” Vergara of Morristown Ford…
NADA | NADA Headlines
Principles to Guide Auto Retail’s Future
When it comes to selling cars in 2022, one thing we hear from dealers everywhere is clear.
NADA | NADA Headlines
WardsAuto: Auto Dealers Aid Employees, Customers in Ian’s Wake
Ted Smith, president of the Florida Automobile Dealers’ Assn., says, “For the most part there has not been huge physical destruction at our stores, but the losses to employees' families will be huge.”
NADA | NADA Headlines
Reuters: Porsche Overtakes Volkswagen as Europe's Most Valuable Carmaker
Porsche P911_p.DE took pole position as Europe's most valuable automaker on Thursday, overtaking former parent Volkswagen VOWG_p.DE as the price of the sportscar maker's newly-listed shares sped higher.
NADA, ATD | Webinar
Preventing and Detecting Fraud: A Driven Guide
Join CPAs Kimberly Linebarger, Lewis R. Fisher, and Danielle Mar from Moss Adams, LLP as they explain the fraud triangle and how its factors lead to fraud, as well as what steps you can take to protect your dealership.
ATD | Webinar
Navigating the Economic "Potholes" of the Next Recession
Join Andy Duessel, Chief Financial Officer, and Rebecca De Paula, Vice President Sales Manager, as they discuss how recent economic changes may be signaling a downturn in the economy, and compare the current economic conditions to the past to help us understand the way forward.
NADA | NADA Headlines
Reuters: GM to Boost EV Chevrolet Bolt Production
General Motors Co GM.N said Monday it is ramping up its electric vehicle assembly plans, hiking production of the EV Chevrolet Bolt and other vehicles.
NADA | NADA Headlines
GM, Ford, Google Partner to Promote 'Virtual' Power Plants (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Companies including GM, Ford, Google and solar energy producers said on Tuesday they would work together to…
NADA | NADA Headlines
Mercedes-Benz Sells 2.05 Million Passenger Cars in 2022 (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Mercedes-Benz delivered 2.05 million passenger cars in 2022, the company said on Tuesday, down 1% on the previous…
NADA | NADA Headlines
BMW Sales Recover in Fourth Quarter as Supply Chain Issues Ease (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
BMW fourth-quarter group sales rose 10.6%, the carmaker said on Tuesday, helped by easing supply chain bottlenecks…
NADA, NADA Show | NADA Headlines
Fun, Fresh, Fast-Paced: Visit NADA Live Stage!
In between visiting the Expo floor and attending events and workshops, don’t miss Live Stage—a major hub for attendees to gather and view dynamic panel discussions, interviews and session previews.
ATAE
5 Things Not to Buy in 2023
It’s been a year of contradictions. The recession drum beats on, interest rates are rising, and the stock market has taken a tumble, and yet retail sales have risen 6.5% in the last 12 months, trailing a 7.1% increase in the cost of living.
ATAE
U.S. Transition to BEVs May Be Moving Faster Than Believed
A new tracking index from researcher J.D. Power shows when viewed against model availability, market penetration for battery-electric vehicles in the U.S. is well above their overall 7% retail share.
ATAE
EVs near gas cars on cost, but that clears just 1 hurdle
The new J.D. Power EV Index shows that EVs cost almost the same as gasoline vehicles to own, but infrastructure and low interest remain roadblocks.
ATAE
Can California’s electric-vehicle push overcome the red-state backlash?
A wall of license plates at the Elwood Haynes Museum, in the former mansion owned by Elwood Haynes, an inventor who is credited with being the first to produce cars commercially in 1894, in Kokomo, Ind.
This industrial city an hour north of Indianapolis isn’t as famous as Detroit, but it has become an unlikely battleground in the war over…
ATAE
Finally, the End of the Car Dealership?
It’s become trendy to mock Tesla in recent years. From the disastrous Cybertruck announcement, to viral clips of exploding cars and Teslas under computer control attempting to drive into oncoming traffic, the company and its egomaniac CEO Elon Musk have lost much of the shine they had five years ago.
NADA | NADA Headlines
Ram Reveals First Electric Pickup in Late Entry to EV Truck Race (Bloomberg)
Stellantis NV offered a glimpse of the first electric pickup from its Ram brand as the automaker aims to move from laggard to leader in the increasingly competitive field of plug-in trucks.
NADA | NADA Headlines
Stellantis May Shut More Plants as Electrification Costs Bite (Bloomberg)
Stellantis NV may idle additional car manufacturing plants as it grapples with higher inflation on top of the cost of electrifying its lineup, Chief Executive Officer Carlos Tavares said.
NADA | NADA Headlines
Toyota's 2022 U.S. Auto Sales Down 9.6% on Part Shortages (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
Toyota Motor Corp on Wednesday posted a 9.6% fall in its 2022 U.S. new vehicle sales as a shortage of semiconductor…
NADA | NADA Headlines
BMW Sales Dip in 2022, Targets 15% Battery-Electric Sales This Year (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
The BMW Group sold around 100,000 fewer cars in 2022 at 2.4 million vehicles, but more than doubled the proportion…
NADA, ATD | Webinar
Recession Proof Your Business – Keep More of Your Money in 2023
Join Doug Austin, CEO of StrategicSource, as he focuses on the hard dollar and soft cost savings due to new internal efficiencies. He will provide examples of how auto dealers have reduced costs of services and supplies in various expense categories, recovered dollars paid to suppliers in overcharges, tax recoveries and more - all adding to dealer…
NADA Show
Shuttle Bus Schedule
NADA | NADA Headlines
Hyundai Motor, Kia Expect Auto Sales to Jump Nearly 10% in 2023 (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
South Korea's Hyundai Motor Co and affiliate Kia Corp forecast on Tuesday that their combined global sales will jump…
NADA | NADA Headlines
Best Practice: Plastic Wrapping Totaled Vehicles in Your Collision Center
Totaled vehicles in your collision shop take time and energy away from your daily operations with little to no return. Some dealers are finding an additional source of revenue by providing a service for insurance companies by wrapping the totaled vehicle in a plastic crash wrap.
Wrapping the vehicle in plastic helps protect it from the elements…
NADA | NADA Headlines
Build a Career Path to Recruit and Retain Technicians
Car and truck technicians are in short supply—but you can expand recruitment and retention by demonstrating exactly how they can advance in your dealership.
Create a Ladder of Advancement
Give employees and applicants a roadmap to career progression in both seniority and compensation. Develop a series of positions building…
NADA | NADA Headlines
Fight for LIFO Relief Resumes in Two Weeks with New Congress: House Leaves Town without Action on Senate-Passed LIFO Relief Bill
On Thursday, the Senate passed the “Supply Chain Disruptions Relief Act” (S. 4105) legislation that would provide LIFO relief to dealers, but time expired prior to U.S. House consideration before the body adjourned to avoid incoming winter storms. Strong support for LIFO relief legislation, and …
NADA | NADA Headlines
Toyota Hits Record November Output, But Shortages Loom (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Toyota Motor Corp. said its global output hit a record for November, thanks in part to solid consumer demand,…
NADA | NADA Headlines
Senate Passes LIFO Relief Bill: Hurdles Remain in House
Yesterday evening, the Senate passed S. 4105, the “Supply Chain Disruptions Relief Act,” important bipartisan legislation that would provide relief to dealers on LIFO impacted by the pandemic and supply-chain issues. The bill passed the senate without opposition.
The Senate took this action directly after it was clear no business tax…
NADA | NADA Headlines
Volvo Will Steer Clear of Charging for Just Any Software Update (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
BMW veered into a public-relations mess this year when it started charging car owners monthly…
NADA, NADA Show | NADA Headlines
Top Five Reasons to Attend NADA Show 2023
We’re counting down the top five reasons dealers should attend — and send their staff to the Auto Industry of the Year, NADA Show 2023 in Dallas from January 26-29.
NADA | NADA Headlines
Are Your Digital Tools Really Working?
What comes to mind when someone asks you “are your digital tools working”? For most, you think of the ROI of your digital expenditures and the effectiveness of a particular source by traffic counts. All good information. But are your tools actually “working”? Functioning as desired? How would you know?
Put Your Digital Tools to the Test…
NADA | NADA Headlines
The Season of Giving: Dealers Lead the Way
‘Tis the season for giving, and auto dealers across the country are in the holiday spirit. As active members of their communities, dealers are often key players in wintertime philanthropy efforts: supporting local family shelters, dedicating trucks in their showrooms to collections for the Marine Toys for Tots campaign, and sponsoring community…
NADA | NADA Headlines
GM Recalls 140,000 Chevrolet Bolt EVs Over Fire Risks (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
General Motors Co said Tuesday it is recalling 140,000 Chevrolet Bolt EVs in North America because the carpet could…
NADA | NADA Headlines
Buick Says Dealers Are A “Business Advantage” To EV Sales
Buick is counting on its dealer network to invest in electric — and believes its dealers are a competitive advantage when it comes to selling and distributing EVs. The manufacturer announced this week that it will require dealers to invest in tooling, training, and other electric vehicle (EV) equipment, which will average to $300,000 to $400,000,…
NADA, NADA Show | NADA Headlines
Get Charged Up About EVs at NADA Show 2023
NADA is all-in on EVs! We’re charged up about EVs at NADA Show 2023, and have resources to get you and your dealership prepared for this growing opportunity.
ATD
ATD Raises Concerns Regarding EPA’s Final NOx Emission Standards for Commercial Trucks
TYSONS, Va. (Dec. 20, 2022)—In response to the Environmental Protection Agency’s (EPA) announcement of the final national nitrogen oxide (NOx) emission rule aimed to cut emissions from heavy and medium-duty trucks, American Truck Dealers (ATD) Chairman Scott McCandless released the following statement:
NADA | NADA Headlines
U.S. Confirms Fifth Takata Air Bag Inflator Death in 2022, Urges Owners to Get Repairs (Reuters)
The article below is sourced from Reuters Wire Service. The views and opinions expressed in this story are those of the Reuters Wire Service and do not necessarily reflect the official policy or position of NADA.
U.S. auto safety regulators confirmed a fifth Takata air bag inflator crash death in 2022 and reiterated urgent…
NADA | NADA Headlines
The Humble Hybrid Vehicle Isn’t Going Anywhere Yet (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
At 78, Jim Beermann realizes his carbon footprint will go to zero sometime in the not-too-distant future. He’s…
NADA, ATD | Webinar
Strengthen Your Security Posture
Join CorePLUS for this webinar as they cover the requirements of the FTC Safeguards Rule and how dealers can quickly become compliant and stay there!
NADA | NADA Headlines
Reuters: New York State to Adopt California 2035 EV Rules
New York state plans to adopt California's rules approved in August that would require all new vehicles sold in the state by 2035 to be either electric or plug-in electric hybrids, Governor Kathy Hochul said on Thursday.
NADA | NADA Headlines
Bloomberg: Toyota Output Rises First Time in Five Months as Covid Eases
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Toyota Motor Corp.’s global output rose for the first time in five months in August, led by gains in overseas…
NADA, ATD | Webinar
Beyond the Tesla Buyer: Real World EV Buyers and Your Dealership
Join K.C. Boyce, VP of Powertrain Innovation & Energy Transformation with Escalent to gain key insights into customers’ shopping journey for EVs and what role dealerships play in it.
ATD
ATD Truck Industry Forum Sponsorship Opportunities
ATD Truck Industry Forum offers sponsorship and advertising opportunities.
NADA
NADA Urges FTC to Withdraw Proposed Sweeping New UDAP Rule Affecting Motor Vehicle Dealers
TYSONS, Va. (Sept. 13, 2022)—On Monday, NADA filed its extensive and comprehensive formal comments in response to the Federal Trade Commission’s (FTC) proposed rule that would impose a wide range of unwarranted and ill-advised new duties and restrictions on motor vehicle dealers.
NADA | NADA Headlines
Bloomberg: Ford Unveils Big, Gas-Fueled Pickup That’s Funding Its EV Future
Ford Motor Co.’s redesigned F-Series Super Duty pickup may lack the sex appeal of the Mustang introduced earlier this month, but this hulking warhorse is critical to funding the automaker’s electric future.
NADA | NADA Headlines
Bloomberg: Jaguar Land Rover to Train 29,000 Staff to Work on Electric Cars
Jaguar Land Rover Automotive Plc said it would teach 60% of its global workforce to develop, manufacture and service electric vehicles as the carmaker tries to set itself up for a post-fossil fuels future.
NADA | NADA Headlines
Reuters: U.S. New Vehicle Sales to Increase on Strong Demand
U.S. new vehicle sales are set to rise in September as consumers spent more money on new vehicles than any previous September on record, an industry report from consultants J.D. Power-LMC Automotive showed on Wednesday.
NADA | NADA Headlines
Bloomberg: Ford Invests $700 Million in Kentucky Plant to Build Big Pickups
Ford Motor Co. is investing $700 million at its sprawling truck factory in Louisville, Kentucky, and adding 500 workers to help build a redesigned version of its largest F-Series pickups.
NADA | NADA Headlines
Reuters: U.S. Approves 50 States' EV Charging Plans
The U.S. Transportation Department (USDOT) said on Tuesday it has approved the electric vehicle charging station plans for all 50 states, Washington and Puerto Rico covering about 75,000 miles (120,700 kms) of highways.
NADA | NADA Headlines
Great Mentors and Hard Work Have Helped Venezuelan Auto Dealer Boris Lopez Succeed
Boris Lopez believes success is “being happy at the place you go to every day.”
NADA, NADA Show | NADA Headlines
NADA Show 2023: Hotel Rooms Are Going Fast
The Auto Industry Event of the Year is just four months away!
NADA | NADA Headlines
Reuters: Porsche Shares Flat at Close After Landmark $72 Billion Listing
Porsche AG shares had a see-saw start on Thursday, after Volkswagen defied volatile markets to list the sports car brand at a valuation of 75 billion euros ($72 billion) in Germany's second-biggest market debut.
NADA, ATD | Driven Management Guide
OSHA Respiratory Protection Rule (L38)
This dealer guide aimed to assist dealership body shops in meeting the Oct. 5, 1998 compliance deadline. This archived material is made available here as a courtesy.
NADA, ATD | Driven Management Guide
The Federal Hazmat Transportation Regulations, 3rd ed. (L37)
This dealer guide provides an overview of dealership and hazmat employee responsibilities under the federal hazardous materials transportation law, including reference to classification, training, packaging, and other requirements.
NADA, ATD | Driven Management Guide
Americans with Disabilities Act, Part II (L29)
This dealer guide aims to help dealers comply with the Americans with Disabilities Act (ADA).
NADA, ATD | Driven Management Guide
Americans with Disabilities Act, Part I (L27)
The Americans With Disabilities Act (ADA), enacted on July 26, 1990, was divided into two parts: 1) public accommodation/public access and 2) employment. This Driven guide covers only the public accommodation section of the law.
NADA, ATD | Driven Management Guide
Federal Odometer Law (L25)
This dealer guide covers dealership responsibilities under the Motor Vehicle Information and Cost Savings Act (Odometer Law), which aims to reduce odometer tampering and to protect against motor vehicles with altered or reset odometers.
NADA, ATD | Driven Management Guide
EPA Underground Storage Tank Regulations: 2016 Update (L23)
This dealer guide is a revision of the December 1988 NADA guide to the EPA Underground Storage Tank Regulations.
NADA, ATD | Driven Management Guide
Updated OSHA HazCom Standard (L22)
A Dealer Guide to the Updated OSHA HazCom Standard explains compliance with OSHA's Hazard Communication (HazCom) Standard.
NADA, ATD | Driven Management Guide
Updated OSHA Asbestos Standard (L18)
This dealer guide explained the rule and its relevance to dealers.
NADA, ATD | Driven Management Guide
Federal Tax Treatment of Demos (L17)
This dealer guide explains the IRS's simplified methods for valuing the use of demonstrator vehicles by full-time salespersons and other dealership employees.
NADA, ATD | Driven Management Guide
Federal Hazardous Waste Law (L15)
This dealer guide explains the amendment and what dealers had to do be in compliance with the Resource Conservation and Recovery Act (RCRA).
NADA, ATD | Driven Management Guide
Federal Records Retention and Reporting (L03)
This dealer guide outlines current federal requirements from the federal agencies that regulate dealership operations, and includes additional suggestions and countless references for further information.
NADA, ATD | Driven Management Guide
Engaging Millennials in the Dealership Workforce (ER16)
Dealership jobs can be a hard sell for typical Millennials. The question of how to recruit, manage and retain these employees is important, because they will comprise 46 percent of the workforce by 2020. The answer involves making them proud of working for a dealership so they will stay long enough to make a positive contribution to dealership…
NADA, ATD | Driven Management Guide
Automotive Customer Relationship Management (CR08)
This dealer guide discusses the goals and driving forces in the automotive CRM market, as well as CRM core functionality and some future CRM applications.
NADA, ATD | Driven Management Guide
Basic Telephone Skills for Dealership Personnel (CR04)
This dealer guide establishes guidelines for telephone etiquette, and is designed for everyone in your dealership who communicates with customers.
NADA, ATD | Driven Management Guide
Customer Relations Checklist (CR02)
This dealer guide is designed to help you assess customer relations across all departments and increase repeat and referral business.
NADA, ATD | Driven Management Guide
Customer Relations: Profits, Not Problems (CR01)
Dealer Guide to Customer Relations: Profits, Not Problems examines dealer consumer relations and focuses on practical preventive measures that you, the dealer, can take to head off problems before they occur.
NADA, ATD | Driven Management Guide
Delivering the Safety that Comes with the Car (CR05)
The National Highway Traffic Safety Administration (NHTSA) has called upon dealerships to promote highway safety. NADA took up the challenge with this guide, which discusses a number of major automotive safety features; a safety checklist is provided.
NADA, ATD | Driven Management Guide
Business Succession Planning (BM43)
This dealer guide aims to assist dealers wishing to retire or otherwise transition a business.
NADA, ATD | Driven Management Guide
Preventing and Detecting Fraud (BM42)
This dealer guide addresses necessary internal controls, insurance coverage, leading indicators of white-collar criminals, and what to do if you discover fraud in your dealership.
NADA, ATD | Driven Management Guide
Leveraging the Internet to Drive Sales (BM41)
This dealer guide outlines the needs of online consumers and how to meet them.
NADA, ATD | Driven Management Guide
Selecting IT Vendors (BM40)
This dealer guide outlines the process of selecting IT vendors, from the initial vendor's product evaluation through the final selection and implementation.
NADA, ATD | Driven Management Guide
Dealer Survival Checklist (BM39)
This dealer guide focuses on controlling receivables and inventories to manage cash and maximize revenue production.
NADA, ATD | Driven Management Guide
Internet Process Management Checklist: Create an Internet-Savvy Culture at Your Dealership (BM38)
This dealer guide addresses the growing importance of the Internet in branding and marketing in automobile dealerships, also examining the use of search engines, social networking sites, video applications, tracking, and measuring.
NADA, ATD | Driven Management Guide
The Credit Crisis: Implications and Opportunities (BM37)
This dealer guide discusses how to manage through a market with limited credit.
NADA, ATD | Driven Management Guide
A Dealer Checklist for IT and DMS Dealer Operations (BM36)
This dealer guide is designed to help dealers assess their costs and requirements for hardware, networking, training, etc. for their DMS systems and all IT needs in each department.
NADA, ATD | Driven Management Guide
Dealer and General Manager Planning Calendar (BM35)
Dealer Guide on the Dealer and General Manager Planning Calendar discusses how dealer/general manager planning calendars organize all of the various daily, weekly, and monthly dealership tasks by frequency and department.
NADA, ATD | Driven Management Guide
Driving Dealership Performance (BM34)
This dealer guide reports the results of a landmark NADA study across automotive brands to identify and measure the activities, practices and behaviors that drive dealership financial profitability.
NADA, ATD | Driven Management Guide
Cash Flow Management (BM33)
The dealer guide teaches the importance of managing cash daily.
NADA, ATD | Driven Management Guide
Energy Star: Putting Energy into Profits (BM31)
This dealer guide describes energy efficiency opportunities in the dealership, including easy modifications to existing facilities as well as new installations.
NADA, ATD | Driven Management Guide
Wage-Hour Self-Audit
This dealer guide discusses what dealerships must do to be in compliance with the Fair Labor Standards Act (FLSA).
NADA, ATD | Driven Management Guide
Choosing and Working with Your CPA (BM21)
This dealer guide explains what to look for in a dealership financial advisor and how the relationship should work.
NADA, ATD | Driven Management Guide
Financial Management (BM20)
This dealer guide explains how to analyze your financial picture and make comparisons that will reveal the truth behind the numbers.
NADA, ATD | Driven Management Guide
Property-Casualty Insurance Coverage (BM18)
This dealer guide describes common risks and coverage, and explains how to assess needs and reduce the risk to your dealership.
NADA, ATD | Driven Management Guide
Solid Waste Management (BM16)
This dealer guide provides an overview of WasteWise aimed to help dealers participate in the program.
NADA, ATD | Driven Management Guide
Insurance Analysis Checklist (BM13)
This dealer guide explains how the Insurance Analysis Checklist lists and explains insurance policies important to dealerships, detailing common risks and available coverage
NADA, ATD | Driven Management Guide
Taxpayer Identification and Backup Withholding (BM10)
This dealer guide explains the requirements of the Interest and Dividend Tax Compliance Act and offers suggestions for dealer compliance.
NADA, ATD | Driven Management Guide
FTC Used Car Rule (L12)
This dealer guide provides franchised automobile and commercial truck dealerships an overview of the revised federal Used Car Rule.
NADA
Upcoming Classes
Resources
Sales Management brochure
Office Management brochure
Parts Management brochure
Service Management brochure
Training Hotels
Student Login Guide
NADA Education brochure
Permission to Attend
CONVINCE YOUR MANAGER YOU NEED TO ATTEND
Do you need help attending…
NADA, ATD
Warranty Clerk
The Warranty Clerk prepares, records and submits warranty claims to the factory and/or distributor and reconciles them accordingly.
NADA, ATD
Transmission Technician
The Transmission Technician repairs manual and automatic transmissions in vehicles following dealership and manufacturer quality and time standards. Requires manufacturer product-specific training.
NADA, ATD
Shuttle Driver
The Shuttle Driver enhances the customers' positive service experience by driving them to or picking them up from their homes or offices while service is being performed on their vehicles.
NADA, ATD
Shop Foreman/Supervisor
The Shop Foreman/Supervisor ensures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.
NADA, ATD
Service Manager
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records.
NADA, ATD
Service Greeter
The Service Greeter receives customers and assists them by performing a variety of duties.
NADA, ATD
Service Dispatcher
The Service Dispatcher plans, organizes, leads and controls the flow of service work through the service department in a professional, timely manner while ensuring quality repairs at a fair cost to the customer.
NADA, ATD
Service Cashier
The Service Cashier receives payment for service and parts transactions and plays a key role in maintaining or creating customer satisfaction.
NADA, ATD
Service Advisor
Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders.
NADA, ATD
Safety Manager
The Safety Manager establishes and promotes the maintenance of a safe, accident free and healthy work environment by performing the following duties personally or through subordinate supervisors.
NADA, ATD
Quality Control Manager
The Quality Control Manager plans, coordinates and directs the dealership service department’s quality control efforts, ensuring that repairs to customers’ cars have been completed correctly and that vehicles are returned to customers in the proper condition.
NADA, ATD
New Vehicle Get-Ready Technician
The New Vehicle Get-Ready Technician inspects and services new vehicles when they are delivered to the dealer and makes minor repairs or adjustments to ensure the salable condition of the vehicles.
NADA, ATD
Medium/Heavy Duty Truck Technician
The Medium/Heavy Duty Truck Technician repairs and maintains diesel and gasoline engine industrial trucks according to dealership and factory specifications.
NADA, ATD
Lubrication Specialist
The Lubrication Specialist lubricates the moving parts of vehicles.
NADA, ATD
General Service Technician - D Class
Requires the ability to perform light maintenance and repairs which include lube, oil, and filter changes, balancing and rotation of tires and flushing cooling systems and is an entry-level position.
NADA, ATD
General Service Technician - C Class
The General Service Technician - C Class performs most tasks assigned with some supervision required. Requires average mechanical knowledge.
NADA, ATD
General Service Technician - B Class
The General Service Technician - B Class functions as an experienced technician who is able to perform diagnoses and repairs of most vehicle components with little supervision required, and who has previously worked as a C-Class general service technician.
NADA, ATD
General Service Technician - A Class
The General Service Technician - A Class functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a B-Class general service technician.
NADA, ATD
Front End Technician
The Front End Technician functions as an experienced technician who is able to perform general vehicle repair and maintenance functions with little supervision required.
NADA, ATD
Fixed Operations Director
The Fixed Operations Director manages the efficient and profitable operation of the service, parts and body shop departments.
NADA, ATD
Electrician
The Electrician repairs and overhauls electrical systems in automobiles within quality and time guidelines set by dealership and factory. Requires manufacturer product-specific training.
NADA, ATD
Detailer
Vehicle detailers clean and refurbish new and used automobiles. The duties conform to dealership and/or manufacturer specifications and time allowances.
NADA, ATD
Custodian
The Custodian maintains a safe, clean working environment for all dealership employees and customers.
NADA, ATD
Brake Technician
The Brake Technician fixes and overhauls brake systems on vehicles following quality and time guidelines set by dealership and factory. Requires manufacturer product-specific training.
NADA, ATD
Body Technician
Body Technician repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards.
NADA, ATD
Alignment Technician
The Alignment Technician aligns wheels, axles, frames, torsion bars and steering mechanisms of automotive vehicles. Requires manufacturer product-specific training.
NADA, ATD
Air Conditioning Technician
The Air Conditioning Technician installs and repairs automotive air-conditioning units within dealership and factory quality and time guidelines.
NADA, ATD
Used Vehicle Wholesale Manager
The Used Vehicle Wholesale Manager provides the used-vehicle sales department with a supply of marketable used vehicles within management's financial guidelines and purchasing policies, and assists with used-vehicle department management as directed.
NADA, ATD
Used Vehicle Salesperson
The Used Vehicle Salesperson sells used vehicles while achieving and maintaining appropriate levels of gross profit, volume and customer satisfaction.
NADA, ATD
Used Vehicle Sales Manager
The Used Vehicle Sales Manager ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory.
NADA, ATD
Used Vehicle Lot Valet
The Used Vehicle Lot Porter moves and cleans vehicles, keeps used vehicles in sound working condition and helps the used-vehicle manager as requested.
NADA, ATD
Truck Sales Manager
The Truck Sales Manager ensures customer retention and profitability by hiring, training and measuring the performance of truck salespeople and establishing customer-focused sales standards.
NADA, ATD
Team Leader
The Team Leader monitors customer activity throughout the dealership. Trains salespeople and improves their performance.
NADA, ATD
Special Finance Manager
The special finance manager (SFM) structures car deals for clients with subprime credit who fall outside the conventional system, in compliance with special finance lender guidelines and auto dealership policy.
NADA, ATD
Social Media Coordinator
The Social Media Coordinator maintains all of the dealership's websites, feeds, blogs and online galleries.
NADA, ATD
Showroom Receptionist/Greeter
The Showroom Receptionist/Greeter serves as a front-line representative for the dealership. Greets customers as they enter the showroom, answers basic inquiries, and directs them to the appropriate party.
NADA, ATD
Service Manager
The Service Manager runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records.
NADA, ATD
Sales Training Manager
The Sales Training Manager establishes, implements and directs sales training programs to ensure the maximum effectiveness of the dealership's sales effort by performing the following duties personally or through subordinate supervisors.
NADA, ATD
Sales Manager
The Sales Manager directs the sales activities of the dealership by performing a variety of duties personally or through subordinate supervisors.
NADA, ATD
Sales Director
Sales Director manages the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.
NADA, ATD
New Vehicle Product Specialist
The New-vehicle Product Specialist advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information.
NADA, ATD
New Vehicle Salesperson
The New Vehicle Salesperson sells new vehicles at dealership gross profit, volume, and customer satisfaction standards.
NADA, ATD
New Vehicle Sales Manager
The New Vehicle Sales Manager ensures customer retention and profitability by hiring, training and measuring the performance of salespeople and establishing customer-focused sales standards.
NADA, ATD
Medium- and Heavy-Duty Truck Salesperson (New and Used)
The Medium- and Heavy-Duty Truck Salesperson sells new and/or used medium- and heavy-duty trucks in accordance with established profit and unit count objectives.
NADA, ATD
Medium- and Heavy-Duty Truck Sales Coordinator
The Medium- and Heavy-Duty Truck Sales Coordinator manages the administrative sales activities of the dealership by performing a variety of duties.
NADA, ATD
Lot Attendant
Verifies receipt of and performs a damage inspection on new vehicles delivered to the dealership. Parks vehicles in the new-vehicle lot in an orderly manner.
NADA, ATD
Internet Salesperson
The Internet Salesperson responds to Internet customer inquires and ensures that the dealership actualizes its maximum profit potential on Internet sales.
NADA, ATD
Guest Relations Manager
The primary goal of the Guest Relations Manager is to make customers feel welcome and ensure their satisfaction. The Guest Relations Manager needs to work well with people, be able to handle stressful situations, and maintain a positive attitude.
NADA, ATD
General Sales Manager
The General Sales Manager assumes responsibility for customer retention and profitability in the new- and used-vehicle profit centers.
NADA, ATD
Floor Manager
The Floor Manager monitors customer activity, and trains salespeople to improve their performance..
NADA, ATD
Fleet Manager
The Fleet Manager manages the interface, bidding, sales and follow-up of fleet accounts. Supports the efforts of the new-vehicle department operations as needed.
NADA, ATD
Finance and Insurance Manager
The Finance and Insurance (F&I) Manager controls the sale. The F&I manager’s job is to secure each sale and ensure that every vehicle sold is delivered.
NADA, ATD
Delivery Coordinator
The Delivery Coordinator sells vehicle accessories and aftermarket services. Ensures customer satisfaction by professionally delivering vehicles to customers.
NADA, ATD
Commercial Vehicle Manager
The Commercial Vehicle Manager manages all activities of the commercial specialty vehicle department.
NADA, ATD
Certified Technology Expert
The certified technology expert (CTE) advises customers on the functionality of vehicle infotainment, comfort and safety systems with special attention to features, benefits, functionality and information.
NADA, ATD
Business Development Center Manager
The Business Development Center Manager supervises a team that answers all incoming calls to the dealership profit centers.
NADA, ATD
Automotive Salesperson
Automotive Salesperson sells/leases new- and used-vehicles at dealership gross profit, volume, and customer satisfaction standards.
NADA, ATD
Assistant Sales Manager
The Assistant Sales Manager helps the sales manager to monitor the new- and used-vehicle sales departments and the performance of all employees within those two departments.
NADA, ATD
Accessories Manager
The Accessories Manager sells and merchandises all OEM and aftermarket products for the dealership. This position plans and forecasts monthly objectives and works in concert with the new, used, parts and service departments to maximize gross profit opportunities.
NADA, ATD
Wholesale Parts Salesperson
The Wholesale Parts Salesperson sells parts and accessories to wholesale parts customers and actively solicits wholesale accounts.
NADA, ATD
Parts Runner
The Parts Runner assists the parts and service department personnel by performing the following duties.
NADA, ATD
Parts Manager
The Parts Manager strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.
NADA, ATD
Parts Inventory Manager
The Parts Inventory Manager maintains adequate parts inventory while minimizing obsolescence; maintaining proper reporting and financial controls; and ensuring adherence to all practices and policies required to meet these objectives.
NADA, ATD
Parts Driver
The Parts Driver delivers and picks up parts and equipment for the dealership.
NADA, ATD
Parts Consultant
The Parts Counterperson sells parts to all customers, over the counter, through the shop or on the phone.
NADA, ATD
Parts and Service Director
The Parts and Service Director manages the efficient and profitable operation of the service and parts departments.
NADA, ATD
Outside Parts Sales Representative
The Outside Parts Sales Representative solicits parts business from assigned accounts through personal and phone contacts.
NADA, ATD
Parts Inventory Control Clerk
The Parts Inventory Control Clerk assures proper control of the parts inventory and related administrative functions.
NADA, ATD
Body Shop Painter
The Body Shop Painter refinishes damaged bodies and body parts of vehicles in accordance with factory and dealership quality specifications and time standards.
NADA, ATD
Body Shop Foreman
The Body Shop Foreman schedules, motivates and assists technicians in the proper and timely repair of vehicles.
NADA, ATD
Body Shop Estimator
The Body Shop Estimator appraises vehicle damage to determine cost of repair for insurance claim settlement.
NADA, ATD
Body Shop Damage Appraiser
Appraises vehicle damage to determine cost of repair for insurance claim settlement.
NADA, ATD
Body Shop Body Technician
Body Technician repairs damaged body parts and bodies of vehicles in accordance with factory and dealership specifications and time standards.
NADA, ATD
Body Shop Manager
The Body Shop Manager develops business through insurance adjusters, customers, and other sources to assure an adequate sales volume. Provides a reasonable department operating profit, and maintains customer satisfaction standards while controlling expenses.
NADA, ATD
Body Shop Administrative Assistant
The Body Shop Administrative Assistant develops business and marketing plans for Insurance companies, adjusters and agencies. Prepares and monitors insurance billings and follows up on outstanding payables.
NADA, ATD
Title Runner
The Title Runner provides assistance and support to the title clerk by performing a variety of duties.
NADA, ATD
Title Clerk
The Title Clerk processes car deals and verifies costs for the accounting department, including the costs of reconditioning and equipment add-ons and handles the legal transfer of documents for the Department of Motor Vehicles.
NADA, ATD
Valet
The Porter moves and cleans vehicles, keeps the vehicles in sound working condition, and helps general manager as requested.
NADA, ATD
Payroll Clerk
The Payroll Clerk compiles and maintains payroll records by performing a variety of duties.
NADA, ATD
Office Manager
The Office Manager processes and generates financial data for all dealership departments, which together represent the accurate financial condition of the business. Provides accurate reporting to the dealer/general manager and is responsible for accounting office and administrative functions. (Administrative/General)
NADA, NADA Show | NADA Headlines
NADA Show 2023 Features Best of the Best Ideas From NADA 20 Groups
Nearly 3,000 NADA members participate in NADA 20 Groups.
NADA | NADA Headlines
Reuters: BMW Expects Slight Growth in 2023, Cuts Germany Gas Intake by 15%
BMW expects to reach the higher end of its 7-9% margin target for the cars business and sees slight sales growth in 2023, chief financial officer (CFO) Nicolas Peter said in a roundtable on Monday.
NADA | NADA Headlines
Reuters: GM to Invest $760 Million to Shift Ohio Plant to EV-Part Production
General Motors Co said Friday it will invest $760 million at its Toledo, Ohio factory to build drive units for electric trucks, the automaker's first U.S. powertrain facility repurposed for EV-related production.
NADA | NADA Headlines
Bloomberg: Ford Breaks Ground on $5.6 Billion Complex for Electric Vehicles and Batteries
Ford Motor Co. has begun construction of its $5.6 billion electric-vehicle manufacturing complex in western Tennessee, the largest factory project in the automaker’s 119-year history.
NADA, ATD | Webinar
Electrify: Solar Incentives, Solar Timing, EV Infrastructure, New Income Generation
Join Ryan Ferrero, National Director for Auto Industry Electrification with Freedom Solar to learn more about how you can maximize incentives, establish power production as a passive revenue stream and plan your EV Infrastructure investments with a patient and phased approach. Ryan will also help you better understand how OEMs are supporting solar…
NADA | NADA Headlines
Reuters: Auto Suppliers Raising Prices for Ford and Beyond
Automotive industry suppliers are raising prices to their customers across the board, not just with Ford Motor CoF.N, which warned this week it was taking a $1 billion inflationary cost hit.
ATD | ATD Insider, Chairmans Column
Join Your Local Dealer Association and Heighten Your Voice
When I advocated for the commercial truck dealer industry at ATD’s Legislative Fly-In in June and NADA’s Washington Conference just last week at the Nation’s Capital, I stood shoulder to shoulder with truck dealers and Automotive Trade Association Executives, also known as ATAEs.
NADA | NADA Headlines
Reuters: Ford Tumbles 11% After Inflation Warning
Ford Motor Co shares tumbled about 11% on Tuesday, a day after the automaker said inflation-related costs would be $1 billion more than expected in the current quarter and that parts shortages had delayed deliveries.
NADA | NADA Headlines
Reuters: GM Backs Setting Tough U.S. Emissions Targets for 2030
General Motors Co said Tuesday it backed establishing tougher federal emissions standards to help ensure at least 50% of new vehicles sold by 2030 are zero-emission models.
NADA | NADA Headlines
Standing the Test of Time: 100 Years of Dealership History
The 1915 World’s Fair (also known as the Panama-Pacific International Exposition) in San Francisco featured a number of technological advances, including the first steam locomotive purchased by Southern Pacific Railroad, a telephone line to New York City and a five-acre working model of the newly opened Panama Canal.
One of the stars of the…
NADA | NADA Headlines
Reuters: GM to Invest $491 Million on Metal Stamping Facility to Help EV Production
General Motors Co said on Thursday it would invest $491 million to boost production of steel and aluminum stamped parts for future products, including electric vehicles, at its Marion metal stamping facility in Indiana.
NADA
NADA Board of Directors – Frank Hanenberger
Frank Hanenberger is owner/dealer principal of Brattleboro Subaru in Brattleboro, Vt.
NADA | NADA Headlines
Auto Dealers Rally in Washington to Take on Legislative, Regulatory Issues
In 1917, approximately 30 auto dealers gathered in Washington D.C. to visit their members of Congress to fend off a proposed 5% luxury tax on automobiles.
NADA | NADA Headlines
Defining the American Dream: How Evelyn Chatel’s Cuban Background Has Shaped Her Career
Evelyn Chatel has had a lot of mentors throughout her career in the automotive retail industry, but the person who really inspired her to succeed was her mother.
Chatel’s mother fled with her children on one of the last Freedom Flights out of Cuba in 1967 after her father was arrested for protesting. “She got on that plane with two babies and…
NADA | NADA Headlines
Reuters: Ford Will Challenge Dealers to Match Tesla's Lower Selling Costs
Ford Motor CoF.N Chief Executive Jim Farley will go to Las Vegas next week to roll the dice on a strategy to convince dealers to cut as much as $2,000 from the cost of delivering an electric vehicle to a customer.
NADA | NADA Headlines
Reuters: Toyota Reaches Potential $150 Million U.S. Settlement Over Fuel Pump Recalls
Toyota Motor Corp reached a settlement potentially worth $150 million to resolve U.S. class-action litigation tied to recalls of about 3.36 million Toyota and Lexus vehicles whose defective fuel pumps could cause engines to stall.
NADA | NADA Headlines
Bloomberg: Toyota Ranks Last in Top 10 Carmakers for Decarbonization Efforts
Japan’s three biggest carmakers rank the lowest among global auto companies when it comes to decarbonization efforts, according to a study by Greenpeace, as the climate crisis intensifies the need to shift to zero-emission vehicles.
NADA | NADA Headlines
Bloomberg: Mercedes Van Deal With Rivian Opens Door to Broader Partnership
Mercedes-Benz AG and Rivian Automotive Inc. plan to jointly build electric vans in Europe, a potential win-win that could lead to further collaboration as an established manufacturer looks to share costs and an inexperienced company struggles to scale up.
NADA | NADA Headlines
Small-Town Success: M.J. Goss Motor Company in La Grande, Ore., Celebrates 100 Years
As far as nicknames go, “Studebaker Goss” suggests plenty about Milo Jasper “M.J.” Goss III, the founder of M.J. Goss Motor Company.
NADA, ATD | Webinar
Tools for the EV Future
Join Lea Malloy, Head of Research & Development at Cox Automotive Mobility, as she discusses how dealers can maximize these opportunities, exploring the power and potential of the expanding world of EV battery inspection and valuation, uncovering new revenue streams driven by best practices and new resources to confidently price, sell and…
NADA, NADA Show | NADA Headlines
NADA Show 2023 Features Two Super Sessions
Each year, the Super Session — one of our most popular formats at NADA Show — dives into important topics that are top of mind for dealers, with a panel of experts, industry leaders and experienced automotive professionals.
NADA | NADA Headlines
Dealers Give Back to Communities Through Back-to-School Initiatives
As students head back to school this fall, auto dealers around the country are springing into action to make sure underprivileged children have the tools they need to succeed in the classroom and beyond.
NADA, ATD | Webinar
Three Simple Ways Customer Engagement Increases Profitability and Retention
Join Allan Stejskal, CEO, Tom Walls, CTO, and Charles McDonald, Product Marketing Communications Manager at AutoAlert, to learn three simple ways to turn your data into actionable loyalty-building opportunities and leverage your most valuable customers.
NADA
NADA Responds to FTC’s Refusal to Extend Comment Period for Sweeping Auto Retail Rule
TYSONS, Va. (August 23, 2022)—Today, NADA President and CEO Mike Stanton released the following statement in response to the Federal Trade Commission’s (FTC) denial of a comment period extension related to their proposed rulemaking affecting franchised auto dealers:
NADA, ATD
Reconditioning Manager
Responsibilities:
Manage the reconditioning process
Attract, develop, and retain the very best talent
Engage employees and support their individual growth within the company
Train detail staff on key practices, including cleaning, buffing, undercoating, light body work, and PDR…
NADA
NADA Statement on the Volkswagen/Audi Digital Cooperation Agreement
Volkswagen and Audi have recently issued the “VW / Audi Digital Cooperation Agreement,” which is intended to govern data sharing between VW / Audi and their respective dealers. NADA applauds Volkswagen and Audi for working with NADA and their dealers in drafting this Agreement, which is a clear improvement over the existing agreement(s). It…
ATAE
How auto dealers are adapting to changes in new car buying behavior
August 18, 2022 – In the last few years, new and used car dealerships across the U.S. recognized the need for digital transformation, and as a result, customer satisfaction and dealership productivity soared.
ATD | Webinar
For Commercial Truck Dealership Owners: Buy, Sell, or Hold?
Join Pat Albero and Dan Argiro of Performance Brokerage Services to learn what you can do to flip the odds in your favor when it comes time to exit.
NADA, ATD
Performance Manager
The dealership Performance Manager maintains and improves employee performance based on organizational objectives.
NADA, NADA Show | NADA Headlines
NADA Expo by the Numbers
The NADA Expo offers the auto industry’s premier marketplace of products and technologies.
NADA | NADA Headlines
Reuters: U.S. Says About 20 models Will Get EV Credits Through End of 2022
The Biden administration said on Tuesday about 20 models will still qualify for electric vehicle tax credits of up to $7,500 through the end of 2022 under legislation signed by President Joe Biden.
NADA | NADA Headlines
Ford Taps Green Bond Market to Fund EV Development
Ford Motor Co. is taking advantage of a credit-market rally to sell green bonds.
NADA | NADA Headlines
EV Tax Credit, Used Cars: Automakers’ Climate-Bill Takeaways
The $437 billion Inflation Reduction Act that President Joe Biden signed into law Tuesday focuses on climate, health subsidies and drought relief.
ATD | ATD Insider, Chairmans Column
Class is Always in Session at ATD
Business leaders know that education is a lifelong pursuit.
NADA | NADA Headlines
Secrets of Success: How R.I. Suresky & Sons Got to Be 106 Years Old
Raymond “Ike” Suresky knew how to get a warm welcome from his family when he came home from a long day of selling Oldsmobiles, Plymouths, Chryslers and other automobiles in Goshen, N.Y.
NADA, NADA Show | NADA Headlines
Roundup at Gilley’s, featuring Brad Paisley
Join us as we kickoff NADA Show, January 26, in Dallas.
NADA | NADA Headlines
Audi, Porsche, Kia Say U.S. EV Buyers Will Lose Tax Credit Under Legislation
Audi of America, Kia Corp and Porsche said on Friday that buyers of its electric vehicles will lose access to federal tax credits of up to $7,500 once President Joe Biden signs a $430 billion climate, health and tax measure.
NADA
NADA Responds to Passing of NADA Show Veteran Steve R. Pitt
TYSONS, Va. (Aug. 13, 2022)—Today, NADA President and CEO Mike Stanton released the following statement in response to passing of longtime NADA Senior Vice President of Conventions and Expositions Steve R. Pitt:
“Steve was a vital member of the NADA family for more than 47 years and we are saddened by the news of his passing. Steve came to NADA…
NADA | NADA Headlines
Jeep Maker May Invest Billions to Make EVs in Mexico
Stellantis is considering renovating a plant in Mexico to build hybrid and electric vehicles as it transforms its lineup to meet surging demand for battery-powered transport.
NADA | NADA Headlines
Automakers Scramble to Decode New U.S. EV Tax Credits
U.S. automakers and dealers are scrambling to figure out if they can still offer $7,500 tax credits to would-be buyers of electric vehicles (EVs), as Congress prepares for final votes today on a bill that includes a top-to-bottom overhaul of Washington's clean vehicle policies.
NADA | NADA Headlines
U.S. Opens Probe into 1.7 Million Ford Vehicles Over Brake Hose Recall
U.S. auto safety regulators said Friday they are investigating whether a 2020 Ford Motor Co recall for vehicles with front brake hoses rupturing prematurely is adequate.
NADA | NADA Headlines
Mazda Seeks to Reduce Dependence on Chinese Supplies After COVID Lockdowns
Japan's Mazda Motor Corp said on Friday it would ask its parts suppliers to increase stockpiles in Japan and produce components outside China after COVID-19 lockdowns in Shanghai destabilised supply and hampered production.
NADA, NADA Show | NADA Headlines
The Waitlist Has Begun…
Due to high demand for exhibit space, the NADA Show 2023 Expo is officially sold out. 450 companies are confirmed to occupy more than 650,000 square feet of exhibit space at the Kay Bailey Hutchison Convention Center in Dallas from January 26-29, 2023.
Auto vendors and suppliers still looking for exhibit opportunities at the industry’s premier…
NADA, ATD | Webinar
Save Thousands Per Month on One of Your Top 10 Expenses
Join Amberly Allen, Managing Partner, and Laura Mellencamp, Vice President of Dealer Merchant Services as they discuss these changes and how to implement them without CSI disruption. We will review the individual state rules, available programs and compliance pieces required for dealers to make an educated decision on which program is right for…
NADA | NADA Headlines
U.S. Appeals Court Rejects GM Racketeering Suit Against Fiat Chrysler
A U.S. appeals court upheld a 2020 ruling that tossed out a racketeering lawsuit General Motors Co filed against rival Fiat Chrysler Automobiles (FCA), now part of Stellantis, and former executives.
NADA, NADA Show | NADA Headlines
Managers, Get Approved to Attend NADA Show 2023
Successful dealers and managers — like you — attend NADA Show for the engaging education, innovative products, emerging trends and invaluable opportunity to network with and learn from key players in the auto industry, as well as vendors, manufacturers and expert speakers.
ATD | ATD Insider
ATD Spotlights NextGen Member: Korey Neal
ATD’s next generation of dealers are constantly working to advance the commercial truck industry. And the ATD Next Gen program helps them prepare for the future by arming them with the education, tools, resources, and networking opportunities they need to improve their business operations. ATD’s pool of NextGen members are exceptional business…
NADA | NADA Headlines
Honda Raises Annual Profit Forecast After Beating Quarterly View
Japan's Honda Motor Co raised the outlook for its full-year operating profit on Wednesday thanks to weaker yen, but warned against over-optimism as it saw the chips shortage continuing and was concerned about an economic slowdown.
NADA | NADA Headlines
Toyota Says No Change to Plan to Produce 9.7 Million Vehicles Globally This Year
Toyota Motor Corp said on Wednesday it would hold to its plan to produce 9.7 million vehicles globally this fiscal year, even as it announced another stoppage related to the spread of COVID-19.
NADA | NADA Headlines
Biden to Sign Bill to Boost U.S. Chips, Compete with China
President Joe Biden on Tuesday will sign a bill to provide $52.7 billion in subsidies for U.S. semiconductor production and research and to boost efforts to make the United States more competitive with China's science and technology efforts.
NADA | NADA Headlines
Toyota Suspends Some Japan Factory Production Due to COVID Outbreak
Toyota Motor Corp said it would suspend the night shift operation on Tuesday at one production line at its factory in central Japan due to an outbreak of COVID-19, after it suspended operations there also on Monday night.
NADA | NADA Headlines
U.S. House Lawmakers Look to Jump-Start Self-Driving Legislative Push
Two members of the U.S. House of Representatives are launching a bipartisan effort to help revive legislative efforts to boost self-driving vehicles.
NADA | NADA Headlines
Automakers Say U.S. Senate Bill Will Jeopardize 2030 EV Targets
A group representing General Motors, Toyota Motor, Volkswagen and other major automakers said a $430 billion bill approved Sunday by the U.S. Senate will put achieving U.S. electric-vehicle adoption targets for 2030 in jeopardy.
NADA | NADA Headlines
U.S. Automakers Say 70% of EV Models Would Not Qualify for Tax Credit Under Senate Bill
Most electric-vehicle models would be ineligible for a $7,500 tax credit for U.S. buyers under a Democratic proposal in the U.S. Senate, a group of major automakers said on Friday.
NADA | NADA Headlines
Toyota Shares Drop After Sticking to Conservative Profit Outlook
Toyota Motor Corp. kept its profit outlook for the current year, surprising investors who expected an upgrade and underscoring the carmaker’s concerns over its ability to produce vehicles amid parts shortages, rising material costs and pandemic disruptions in China, even as a weaker yen boosts income in its home currency.
NADA | NADA Headlines
Carmakers Start to See Weaker Demand Amid Inflation Squeeze
Carmakers are reporting lower demand in Europe and North America amid what analysts say is growing evidence that consumers are balking at higher prices and keeping their cash for necessities.
NADA | NADA Headlines
BMW Says Demand Is Softening as Inflation, Interest Rates Bite
BMW AG says new vehicle orders are retreating from high levels as inflation and higher interest rates hit consumers, making the company the first among major carmakers to turn more cautious.
NADA | NADA Headlines
No Worries About U.S. Demand For Now, Japan's Subaru Says
Japan's Subaru Corp expects strong demand from U.S. car buyers to continue, a senior executive said on Wednesday, amid growing concern about a slowdown in the world's largest economy.
NADA | NADA Headlines
Stellantis Unit Sentenced in U.S. Diesel Emissions Probe, Will Pay $300 Million
The U.S. business of Fiat Chrysler Automobiles was sentenced Monday after pleading guilty in June to criminal conspiracy and will pay nearly $300 million to resolve a multi-year U.S. Justice Department diesel-emissions fraud probe.
NADA, NADA Show | NADA Headlines
NADA Show 2023 Main Stage Speakers Announced
Each year, NADA brings industry experts and motivational speakers to share insights on business innovations and solutions that will help drive your dealership into the future.
NADA | NADA Headlines
Ford Executives Target Stubborn Quality Problems, Recurring Recalls
Ford Motor Co. is once again struggling with quality problems that are leading to recalls and driving up warranty costs.
NADA | NADA Headlines
Sand Blast: How a Historic Beach Race Sparked a Dealership Dynasty
Despite days of rain and sloppy driving conditions, the race would go on.
NADA | NADA Headlines
Alfa Romeo to Develop Large Car in the United States
Itay's Alfa Romeo will work on a new large-size car in the United States to be launched in 2027, the brand's head Jean-Philippe Imparato said on Friday, adding however the group had not yet decided where to manufacture it.
NADA | NADA Headlines
Ford CEO Farley Says Automaker ‘Absolutely Has Too Many People’
Ford Motor Co. Chief Executive Officer Jim Farley says his company has too many people, but he won’t say how many he plans to get rid of.
NADA | NADA Headlines
Mercedes Sees Car Demand Continuing to Outrun Supply
Mercedes-Benz AG raised its outlook, expecting more new models will keep it racing to meet demand during the rest of the year.
NADA | NADA Headlines
Nissan 'Cautiously Optimistic' After 14% Operating Profit Drop
Nissan Motor Co on Thursday said it was "cautiously optimistic" after posting a 14% drop in quarterly operating profit as the semiconductor shortage gradually eases and COVID-19 lockdowns in Shanghai are lifted.
NADA | NADA Headlines
Stellantis Shrugs Off Supply Issues, Slowdown With Rising Profit
Stellantis NV expects to overcome supply-chain snarls to extend strong earnings into the second half of the year as the maker of Jeeps and Fiats focuses production on its most profitable models.
NADA | NADA Headlines
Senate Deal Includes EV Tax Credits Sought by Tesla, Toyota
A breakthrough deal between senators Chuck Schumer and Joe Manchin includes the extension of a popular consumer tax credit for the purchase of electric vehicles, a big win for EV makers like General Motors Co., Tesla Inc. and Toyota Motor Co.
NADA | NADA Headlines
U.S. Auto Sales to Fall in July on Slim Inventories
A shortage of vehicles at dealers due to the supply chain snarls gripping automakers is expected to drive down U.S. auto retail sales in July, according to industry watchers.
NADA | NADA Headlines
U.S. Auto Sales to Fall in July on Slim Inventories
A shortage of vehicles at dealers due to the supply chain snarls gripping automakers is expected to drive down U.S. auto retail sales in July, according to industry watchers.
Total new-vehicle sales including retail and non-retail transactions are expected to decline 5.7% this month from a year earlier after adjusting for…
NADA | NADA Headlines
JLR Owner Sees Wider-Than-Expected Loss as Chip Woes Drag On
Jaguar Land Rover’s Indian parent posted a higher-than-expected quarterly loss as a prolonged semiconductor shortage was worsened by surging commodity prices and a slow ramp up of its high margin Range Rover model.
NADA | NADA Headlines
U.S. Senate Votes to Advance Sweeping Semiconductor Industry Bill
The U.S. Senate voted 64-32 on Tuesday to advance legislation to dramatically boost U.S. semiconductor manufacturing in a bid to make the domestic industry more competitive with China.
NADA | NADA Headlines
VW Begins U.S. Production of EV Compact SUV in Tennessee
Volkswagen AG said Tuesday it has begun U.S assembly of its electric compact SUV ID.4 at its plant in Chattanooga, Tennessee.
NADA | NADA Headlines
U.S. Energy Department Set to Loan GM Battery Joint Venture $2.5 Billion
The U.S. Energy Department on Monday plans to announce it intends to loan a joint venture of General Motors Co and LG Energy Solution $2.5 billion to help finance construction of new lithium-ion battery cell manufacturing facilities, officials told Reuters.
NADA | NADA Headlines
GM, Ford Confront Wall Street's Recession Fears
General Motors Co and Ford Motor Co are about to replay a script they have played out many times before - trying to convince investors they can get through a recession without skidding into the red.
NADA | NADA Headlines
VW's CEO Diess to Step Down After Tumultuous Tenure, Blume to Succeed
Volkswagen's CEO Herbert Diess is stepping down and will be succeeded by Porsche boss Oliver Blume, Europe's top carmaker said on Friday, after a four-year tenure in which Diess pushed VW's electric vehicles ambitions and clashed with its work council and board.
NADA, ATD | Webinar
How to Reduce Costs - Improve Profit by a minimum of $50K per month
Join Doug Austin with StrategicSource, Inc. to learn how you can focus on Expense Category opportunities, Audit and Recovery opportunities and New Revenue 0pportunities to reduce costs.
NADA | NADA Headlines
GM, Ford Seek U.S. OK to Deploy Self-Driving Vehicles Without Steering Wheels
General Motors and Ford Motor have asked U.S. auto safety regulators to grant exemptions to deploy a limited number of self-driving vehicles without human controls like steering wheels and brake pedals.
NADA | Webinar
How Dealerships Can Combat Payment Fraud
Join Nvoicepay’s Senior Vice President of Operations, Angela Anastakakis, and Senior Systems Engineer, Tony Carothers, as they outline fraud prevention best practices.
NADA | Webinar
Digital Inspections - Show and Sell
Join John Burkhauser, Director of Education with BOLT ON Technology, to learn the basics of building digital inspections for multiple uses other than just inspecting vehicles.
NADA | Webinar
Dealership Acquisition and Growth Using SBA Loan Programs
The U.S. Small Business Administration (SBA) loan programs have been around since the 1950's and are used today by small and medium sized businesses. As a byproduct of the Paycheck Protection Program (PPP), more dealerships than ever are eligible to participate in and benefit from SBA’s loan programs.
Jason Lumpkin, SVP - Dealer Services at…
NADA | Webinar
How COVID-19 Changes What We Need from a 401(k) Plan
Join the Empower Retirement team Sasha Franger, Director of Thought Leadership, Tom Farias, AVP of Strategic Partnerships, and Todd Adrian, NADA Retirement Sales Director as they share viewpoints from recent research from dealerships.
NADA | Webinar
How to Cultivate Homegrown Pre-Owned Profits
During this fireside chat with experts from automotiveMastermind and CARFAX, dealers will discover how to improve profitability by driving service revenue, maximizing acquisition opportunities and maintaining a homegrown pre-owned inventory.
NADA | Webinar
The 2020 Recovery: Turning Problems into Process
Join Eric Schlesinger, Vice President of Sales at ActivEngage, and David Sloane, Owner of Sloane Automotive Group, to discover ways dealerships can adapt to the new normal and create processes for further success and longevity.
NADA | Webinar
Sales Associate Productivity: The New Model
Join NADA Academy Instructor, Mike Lucki, and Roadsters CMO, Michelle Denogean, as they share results of a survey that shares insight on adjusted productivity expectations and how dealers are adjusting their organizational structures to maximize profitability.
NADA | Webinar
Investing in Parts eCommerce Before Cyber Monday
This webinar will educate dealers on the importance of parts eCommerce, especially during the holiday season.
NADA | Webinar
Information Security Compliance: Risks & Consequences
Join Tony Haux, CTO/CISO at RiskSmart Advisors LLC, and Edie Wines, Academy Instructor at NADA, for this informational webinar on the regulatory definition of a Written Information Security Program (WISP) and the requirement to develop and possess one.
NADA | Webinar
3 Proven Ways to Boost Pre-Owned Profitability
Pete Margaros and Andrew Menditch from automotiveMastermind will discuss the inventory management tactics, targeted audience development strategies and disciplined dealership processes needed to drive pre-owned profitability in 2020 and beyond.
NADA | Webinar
DMS Data: Removing Barriers to Access and Innovation
Join Mike Trasatti, CEO of DealerBuilt, and Cliff Banks, President of Banks Media Enterprises, as they discuss the evolving and strategic role of data within the retail automotive space and how various industry stakeholders are seeking to harness this valuable asset.
NADA | Webinar
Virtual Retailing: How to Improve CX & Drive Sales
Join automotiveMastermind Director of Business Development Steve DeWitt as he shares lessons learned from dealers during COVID-19 closures and challenges – including what went well and where they missed the mark – and how dealers can improve digital retailing to enhance customer experience and drive sales.
NADA | Webinar
Be Nice: Mental Illness and Suicide Prevention Action Plan
Join Christy Buck, Executive Director of the Mental Health Foundation of West Michigan, and Jeff Elhart, Playground Director II at Elhart Automotive Campus, for this informative webinar on mental well-being.
NADA | Webinar
Mid-Funnel Advertising Moves that Drive Net Profit
Join national expert Adam Armbruster, Senior Partner with ESA & Company, for this informative webinar where he’ll provide successful examples of dealer advertising budgets that have generated higher sales and also higher net profit.
NADA | Webinar
Location is the Killer App for Profitable and Efficient Dealer Operations
In this webinar, learn about the true size of the problem, how location data can not only solve the headaches of asset tracking and process optimization but capture lost margin, increase productivity, accelerate sales velocity and drive customer satisfaction.
NADA | Webinar
Simple EBITDA Improvements in Pursuit of M&A
Join industry experts as they explore the current M & A environment for dealers and the growing need to take a keen eye to major expenses prior to any transaction, regardless of whether you are on the buy or sell side.
NADA | Webinar
Radio: Driving the Path to Recovery for Automotive
Join Annette Malave, SVP of Insights & Tammy Greenberg, SVP of Business Development from the Radio Advertising Bureau as they discuss how radio brings consumers and communities together and provides the bridge for automotive marketers to connect.
NADA | Webinar
Top 10 New Tools Dealers Are Using to Thrive During COVID-19
Join Digital Air Strike Co-founder & CEO, Alexi Venneri, and Vice President, Lori Glenn, for a fast-paced webinar for quick tips and real results from dealers that are leveraging increased online traffic to sell and service more.
NADA | Webinar
Long-Term COVID-19 Risks & Protection Strategies
Join experts from KPA as we explore some of the longer-term challenges and “gotchas” dealerships will face due to the coronavirus and how you can protect your business and your people.
NADA | Webinar
The Art of ROI: How to Drive Pre-Owned Sales Profits
Join Pete Margaros, Senior Dealer Relations Manager at automotiveMastermind, as he discusses how dealers can apply the best practices and tools that have revolutionized new car marketing and sales to the unique challenges and opportunities of pre-owned auto sales.
NADA | Webinar
Road to Recovery – Top Expense Reduction and Revenue Producing Opportunities
Join Doug Austin, from expense management solution provider StrategicSource, to learn about the steps needed to evaluate and implement 15 top expense reduction and revenue producing categories that will improved financial results of your dealership.
NADA | Webinar
Turn Your AP Into A Revenue Stream with Card Rebates
Join Pam Cichoke, VP of Automtive Sales at Nvoicepay, and Kellie Malacos, Accounts Payable Manager at Gerber Automotive, as she shares how payment automation transformed Garber Automotive’s back office in time for the remote-work era.
NADA | Webinar
Navigating the Current Data Security and Privacy Landscape
Join Mike Trasatti, CEO at DealerBuilt, and Brad Miller, Senior Counsel of Digital Affairs at NADA as they share their insights on the shifting landscape of data security and consumer privacy requirements for dealers.
NADA | Webinar
Solar: Your New Profit Center
In this webinar, designed for Dealer Principals, General Managers, CPA’s and Facilities Managers, long-time domestic and import Dealer Principal and SunPower National Auto Industry Manager Ryan Ferrero, will demystify solar and explain how dealerships are turning their rooftops into income-generating assets and moving electricity from a fixed to a…
NADA | Webinar
Paycheck Protection Program (PPP) Loans: Applying for Forgiveness
Moderated by NADA Chief Regulatory Counsel Doug Greenhaus, this webinar will start with a review of key statutory, regulatory and other guidance on loan forgiveness.
NADA | Webinar
5 Ways Managers and BDC Work Together to Increase Shown Appointments
Join President of e-Dealer Solutions, Jennifer Suzuki, to learn how to improve appointment show ratio with results-proven techniques.
NADA | Webinar
The Road to Recovery – Consumer Intent, Dealer Impact and What to Expect
Join industry experts from Escalent, a top human behavior and analytics firm specializing in industries facing disruption and business transformation, for a live panel discussion.
NADA | Webinar
The Modern Day F&I Office
In this webinar, Jason Swiech, Product Marketer for F&I solutions at CDK Global, will explain how modern retailing strategies are extending to F&I and how to combat these changing consumer behaviors while ensuring dealers keep their workflows – and revenue - stable.
NADA | Webinar
Building a Post-pandemic Car Dealership Using Simple Tech
Join Kimoby’s Customer Success Director, Julie Blackburn, and Sales Director, Anastasia Gileva, as they discuss how text messaging can help car dealerships mitigate the impact that the pandemic has had on their businesses and find ways to identify new ways to protect their bottom lines.
ATD | Webinar
Positive Mindset: Passing the COVID-19 Stress Test
Join Ray Grapsy, ATD 20 Group Consultant, and Tom Bagwell, Executive Vice President at Peterson International Trucks, as they discuss what processes truck dealers need to focus on in the future along with how best to approach those processes to gain strategic advantage.
NADA | Webinar
The Paycheck Protection Program Flexibility Act of 2020: Impact on the Use and Forgiveness of Loan Proceeds
NADA’s Andy Koblenz and Doug Greenhaus review the PPP Flexibility Act and reference key rules and guidance from the SBA and Treasury, with a special focus on loan forgiveness application materials.
NADA | Webinar
The Best Ideas from NADA 20 Groups, Part 6: In Times of COVID-19 Pandemic
Join NADA 20 Group Dealership Management Consultant, Tim Gavin, as he reviews some of the new best ideas from the NADA 20 Groups during these unprecedented times.
NADA | Webinar
The Future of Dealer Technology: Leading Innovation in Automotive
Join Mike Trasatti, CEO at DealerBuilt, to learn how forward-looking dealers are developing a short- and long-term technology strategy that will enable them to deliver a superior customer experience, optimize their spend on enterprise technology, and drive alignment and continuity across their organization.
NADA | Webinar
Preparing Your Parts Department For After COVID-19
Join Andreas Ronneseth of RevolutionParts and Garry Ricci of Quality Dealerships for a discussion about digital parts commerce and how it can help dealerships during and after a crisis.
NADA, ATD | Webinar
The Best Ideas from NADA 20 Groups, Part 4: In Times of COVID-19 Pandemic
Each week NADA 20 Group Consultants are continuing to support their dealers by sharing policies, processes, personnel and financial best practices via group conference calls. Join NADA 20 Group Dealership Management Consultant, Tim Gavin, as he reviews some of the new best ideas from the NADA 20 Groups during these unprecedented times.
NADA, ATD | Webinar
Proactive Recovery: Comprehensive Planning for Re-Opening Your Dealership
Join Mastermind Senior Manager of Partner Performance Ian Grace as he shares his comprehensive approach for re-opening your dealership, detailing the specific and actionable measures you can take right now to plan for future success.
NADA, ATD | Webinar
One-Size-Doesn't-Fit-All: A Robust Strategy for Your Paid Social Media Campaigns
Join Dane Saville, Co-founder and Brand Manager of Reunion Marketing, for this webinar that will guide dealers through setting up robust Facebook campaigns using Facebook's targeting, building audiences, and leveraging their actual inventory on the lot.
NADA, ATD | Webinar
How To Handle AP Complexities with Multiple Dealerships
In this webinar, Nvoicepay VP of Sales Pam Cichoke and Peterson Auto Group Director of Operations Patsy Price will explain how Peterson enacted a streamlined AP process across multiple rooftops, enabled multiple remote approvals with just one click, reduced duplicate invoices and errors, and increased visibility across all payments.
NADA, ATD | Webinar
Driving Automated Invoice Processing in the Automotive Market: Featuring Peterson Auto Group, Go Auto and Transwest
Learn about all the benefits of AP automation solutions, and get great advice from Patsy Price, COO, Peterson Auto Group; Sherry Wang, group controller; and Shelley Duggins, accounts payable manager, Go Auto Canada in this live panel webinar.
NADA, ATD | Webinar
Implementing Change at Your Dealership
This webinar will focus on the macro- and micro-changes you can make within your dealerships to improve clarity, employee satisfaction and, most importantly, sales performance.
NADA, ATD | Webinar
New FMCSA Regulations Update
Join Doug Greenhaus, Chief Regulatory Counsel, and Paul Dorsey, Associate Director, from ATD with Daniel Horvath, VP of Safety Policy from ATA to learn about dealers' obligations to comply with the FMCSA's new Drug and Alcohol Clearinghouse for drug testing and hiring, the new FMCSA regulations on entry-level driver training, and the…
NADA, ATD | Webinar
Employment Law Update 2020
Join Doug Greenhaus, Chief Regulatory Counsel, and Kaye Lynch-Sparks, Associate Director, from NADA to discuss how these important issues and developments in employment law will affect your dealership in 2020.
NADA, ATD | Webinar
Best Ideas from NADA 20 Group, Part 3
Join Tim Gavin, 20 Group Dealership Management Consultant, from NADA for 'Part 3' of this webinar series where he will provide a sneak peek into the award-winning NADA Show workshop prior to the NADA Show 2020 in Las Vegas.
NADA, ATD | Webinar
How to Optimize Your Owner Retention Program (ORP)
Join Courtney Evans, Affinitiv’s VP of Product, as she guides you through the good, the bad and the ugly about today’s manufacturer ORPs.
NADA, ATD | Webinar
Identity Verification: What is required by law and what you should be doing to protect your dealership
oin us for this important Webinar where we will review the tools available to protect your dealership, and ensure you are in compliance with the law.
NADA, ATD | Webinar
Retail Warranty Reimbursement: A 360 Degree View
This webinar defines the opportunity, the challenges and solutions in an area that may just be one of the most misunderstood subjects in the retail automotive industry.
NADA, ATD | Webinar
Solar: Your Dealership's New Profit Center
Join long-time Domestic and Import Dealer Principal Ryan Ferrero, and SunPower solar expert Courtney Day, as they demystify solar and review how Dealer Principals are turning their rooftops into income-generating assets.
NADA, ATAE | Webinar
Tax Reform Dealer Update
In this webinar, industry experts will share insights from the front lines of dealership tax return preparation and the NADA advocacy efforts surrounding he Tax Cuts and Jobs Act (TCJA).
NADA, ATD | Webinar
3rd Party Data in Sales & Service Conquest Campaigns
In this webinar, digital marketing expert Courtney Evans reveals how to use third-party data in sales and service conquest campaigns.
NADA, ATD | Webinar
Discover Hidden Profit in Your Parts Department
In this webinar you’ll learn to develop strategies and better understand the profit margin impact of having more of the ‘right’ parts AND less of the ‘wrong’ parts on the shelf, which include idle and excess inventory.
NADA, ATD | Webinar
Stop Using an Old Process in a New World
In this webinar, you will learn how to deliver a transparent, connected, and consistent retail process to your customers.
NADA, ATD | Webinar
5 Of The Easiest Closes To Get Your Customer To Say Yes Today And Buy!
In this power packed Webinar, George will showing you how to close the customer who has shown up to look or buy today.
NADA, ATD | Webinar
How to Drive Sales with Predictive Analytics
In this webinar, learn about the power of predictive analytics and data to focus on all buyer types, and not just one over the other.
NADA, ATD | Webinar
Is your dealership ready for an audit on your credit report compliance program?
In this important webinar we will: Review your requirements for Red Flag, Adverse Action and Risk-Based Pricing Notices Explain what is at stake if you are found out of compliance Outline the written policies and procedures you must have in place at your dealership to avoid heavy fines.
NADA, ATD | Online Course
Recruiting and Developing Technicians
It is increasingly difficult for auto dealers to hire enough qualified automotive technicians to fill the growing numbers of empty service bays. This course offers suggestions on recruiting a new generation and encouraging them to enter the field of auto repair.
NADA, ATD | Online Course
FTC Used Car Rule
In this course, dealers learn how to fill-out and present the Buyers Guide in compliance with recent FTC rules.
NADA, ATD | Online Course
FTC Used Car Rule for the Buyers Guide
This course is an overview of the Federal Trade Commission (FTC) Used Car Rule. You will learn how dealerships should complete the Buyers Guide and legal requirements for selling pre-owned vehicles.
NADA, ATD | Online Course
The Family and Medical Leave Act (FMLA) For Dealerships
This course provides an explanation on how the Family and Medical Leave Act (FMLA) affects dealerships and what dealerships must do to comply with this federal law. You will learn who is eligible for FMLA benefits, the amount of leave entitled to eligible employees, and your dealership's legal requirements for maintaining health benefits,…
NADA, ATD | Online Course
Engaging Millennials in the Dealership Workforce
This course examines the challenges dealerships face recruiting and retaining Millennials. You will learn who Millennials are, what they value in the workplace, what they expect from their employers, and how to recruit and retain Millennials at your dealership.
ATD | Online Course
Measuring Service Department Profitability for Commercial Trucks
Learn about the concept of profit centering for a commercial truck service department. Learn how to use a variety of templates and metrics to evaluate gross profit and expenses for opportunities to improving profitability. Evaluate the service to labor ratio, reconcile the service inventory between the dealer management system and financial…
NADA, ATD | Online Course
Introduction to Automotive Accounting
Learn the fundamental skills needed to build a strong foundation of automotive accounting, and gain knowledge of how numbers end up on the financial statement. Define debits and credits and distinguish the difference between a business' set of books and a personal bank account. Explore the 'dual nature' of accounting, how to…
ATD | Online Course
Cash Management for Commercial Truck Dealers
Is your truck dealership profitable but running short on cash? Learn the importance of regular use of the cash flow statement and identifying sources and uses of organizational cash flow. Explore the cash flow impact that economic profits have on the dealership and its departments and identify frozen capital and its cost. Use this course to…
NADA, ATD | Online Course
Measuring Service Department Inventory Performance
Determine if your service department is operating at its highest potential. Learn how to translate facility utilization metrics into opportunities for profitability. Gain the ability to formulate service department improvement plans using the key terms of technician proficiency, effective labor rate and facility potential.
NADA, ATD | Online Course
Measuring Parts Department Profitability
Gain knowledge of profit centering for a parts department. Learn how to use a variety of templates and metrics to evaluate gross profit by expense categories, evaluate the parts to labor ratio, reconcile the parts inventory between the dealer management system and financial statements and monitor stock purchases. Compare gross profit, expenditures…
NADA, ATD | Online Course
Evaluate Parts Inventory Using the DMS Summary Analysis
Gain knowledge of how to navigate through your dealership management system (DMS) summary. Learn how to complete the DMS scorecard in order to identify areas of strength and improvement. Accurately read the status of your parts inventory performance to determine inventory health and other areas of concern.
NADA, ATD | Online Course
Measuring Service Advisor Performance
Does your service advisor understand the primary product that he or she sells each day? If the answer is anything other than flat rate hours, it is time to view this course. Learn to calculate this key service advisor performance measurement, communicate its importance, and discover opportunities for productivity improvement.
NADA, ATD | Online Course
Red Flags: Stopping Identity Thieves Before They Strike
The victims of identity theft include car dealerships that can lose hundreds of thousands of dollars in inventory and potential revenue. Learn how complying with the Red Flags Rule can protect your dealership from the financial, litigation and reputation risks associated with identity theft.
ATD | Online Course
How To Conduct An RO Analysis for Commercial Trucks
Develop the tools to dispel three key commercial truck service profitability myths; that a large quantity of service customers is the only way to succeed, that labor rates remain constant because they cannot change, and that basic service resources cannot be used to guide you in a better direction. Learn how to complete and use a repair order…
ATD | Online Course
The DMS Summary Analysis as a Parts Inventory Management Tool for Commercial Truck Dealers
Learn how to navigate through your commercial truck’s dealership management system (DMS) summary. Learn how to complete the DMS scorecard in order to identify areas of strength and improvement. Accurately read the status of your parts inventory performance to determine inventory health and other areas of concern.
ATD | Online Course
Measuring Service Advisor Performance for Commercial Trucks
Does your service advisor really understand the primary product that he or she sells in your commercial truck dealership each day? If the answer is anything other than flat rate hours, it is time to view this course. Learn to calculate this key service advisor performance measurement, communicate the importance of this measurement, and uncover…
NADA, ATD | Online Course
Measuring Service Department Profitability
Learn about the concept of profit centering for a service department. Use a variety of templates and analytic tools to evaluate gross profit by expense categories, determine the productivity of technicians, and analyze the effects of expenditures — such as shop supplies, policy work, uniforms, and parts washers — on gross profit. Compare…
NADA, ATD | Online Course
Cash Flow Management Fundamentals
Learn the fundamentals of cash flow management and how to improve your cash flow. Gain knowledge of what happens to cash when there is a large increase in sales, contracts in transit and vehicle receivables and used-vehicle inventory.
NADA, ATD | Online Course
Unlocking Frozen Capital In Your Parts Department
Learn how to formulate strategies to free up frozen capital in the parts department and create processes to monitor special orders. Gain knowledge of how to use reporting tools, including two common month end reports, CDK Global Management Report and the Reynolds and Reynolds 2213 Reports, to find and isolate items no longer needed in parts…
NADA, ATD | Online Course
How to Conduct an RO Analysis
Develop the tools to dispel three key service profitability myths; that a large quantity of service customers is the only way to succeed, that labor rates remain constant because they cannot change, and that basic service resources cannot be used to guide you in a better direction. Learn how to complete and use a repair order analysis to drive…
NADA, ATD | Online Course
Balance Sheet Fundamentals
Locate key accounts on the balance sheet and what each account represents. Learn how to navigate the balance sheet, explain key accounts, identify the three groups of assets and explain how to manage them, compare current and long-term liability, and determine the importance of owner’s equity net worth.
ATD | Online Course
Measuring Parts Department Profitability for Commercial Trucks
Learn about the concept of profit centering for a commercial truck parts department. Learn how to use a variety of templates and metrics to evaluate gross profit and expenses for opportunities to improving profitability. Evaluate the parts to labor ratio, reconcile the parts inventory between the dealer management system and financial statements…
NADA, ATD | Online Course
Preventing And Detecting Fraud
Fraud is most likely to occur when there are weak internal controls in a dealership. In this course, you will learn about the sources of fraud, the types of fraud prevalent in a dealership, and how they can implement internal controls for fraud detection and prevention.
NADA, ATD | Online Course
Income Statement Fundamentals
Locate key accounts and navigate the layout of the income statement. Learn how to quickly navigate the income statement to locate critical accounts, define the three types of profit, explain the various categories of expenses, and describe the big three controllable expenses.
NADA, ATD | Online Course
Measuring Parts Inventory Performance
Learn the fundamentals to create action plans that can improve inventory performance. Develop skills to use the financial statement and the dealership management system report as evaluation tools for your parts department. Discover how your decision making will ultimately affect the future and the vision for parts inventory demand.
ATD | Online Course
Measuring Service Department Inventory Performance for Commercial Trucks
Determine if your commercial truck service department is operating at its highest potential by learning how to translate facility utilization metrics. Gain the ability to formulate service department improvement plans using the key terms of technician proficiency, effective labor rate and facility potential.
NADA, ATD | Online Course
Overcoming Obsolescence
Learn the three major causes of obsolescence and how to resolve this source of frozen capital. Explore how to increase profitability in your parts inventory management system through effective use of vendor managed inventories and developing a special order process. Implement proactive processes to increase overall technician proficiency.
NADA, ATD | Online Course
Cash Reporting: The Buck Stops Here
Learn how to comply with money laundering statutes and the IRS Cash Reporting Rule. In addition to compliance, gain knowledge of dealership responsibilities to stop money laundering and how to handle customers that try to get around cash reporting mandates.
NADA, ATD | Driven Management Guide
Fair Credit Compliance Policy & Program
This dealer guide responds to requests for NADA compliance guidance to minimize the fair credit risk identified in the CFPB guidance bulletin.
NADA, ATD | Driven Management Guide
Reopening Your Dealership During a Pandemic (BM46)
This dealer guide brings together recommendations from government agencies, dealer associations and other third parties concerning practices that dealers may wish to consider as they reopen their businesses in times of COVID-19.
NADA, ATD | Driven Management Guide
Credit and Collection Checklists (BM7)
This dealer guide offers several checklists intended to help dealers establish sound credit and collection policies.
NADA, ATD | Driven Management Guide
Safely Operating Your Dealership During a Pandemic (BM45)
This dealer guide provides information from such reliable sources as the CDC on keeping employees and customers safe during the pandemic; cleaning and disinfecting dealership facilities and vehicles; and safely handling service and sales operations.
NADA, ATD | Driven Management Guide
Voluntary Protection Products: A Model Dealership Policy (L60)
Franchised dealerships routinely offer their customers voluntary products to protect their investment in the vehicles they purchase or lease.
When offered, sold and administered in a professional and consumer-friendly manner, these voluntary protection products (VPPs) can offer customers valuable protection against unexpected and potentially…
NADA, ATD | Driven Management Guide
Body Shop Marketing (SP31)
This dealer guide discusses how to promote your body shop to the full array of potential customers: insurance adjusters, fleet companies, used-car dealerships, new-vehicle owners, service customers, dealerships without body shops, and the general public.
ATD | ATD Insider
Joseph Alosa Nominated for National Truck Dealer of the Year Award
Joseph Alosa, Sr., president and CEO of New England Kenworth in Concord, N.H., is one of seven nominees for 2018 Truck Dealer of the Year – a national award that recognizes commercial-truck dealers for business performance, industry and civic leadership and community service.
“It’s truly an honor to be nominated for this prestigious award, and…
NADA Show | NADA Headlines
NADA Show Lifestyle Experience Helps Attendees 'Excite', 'Explore' and 'Relax'
Take a break from the excitement of the show, and visit us on the NADA Expo floor for three marvelous Lifestyle Experience pavilions designed just for you! We've teamed up with luxury retailers and partners to create an experience to serve as an oasis of relaxation right in the middle of the Show:
FRI. MARCH 23…
NADA | Chairmans Column
Tax Reform Bill Means Opportunity and Success for Dealers
The nation's auto dealers should have a happy holiday season thanks to NADA's and my fellow dealers' efforts to ensure that our priorities were accounted for in comprehensive tax reform legislation. On Dec. 2, the Senate passed the Tax Cuts and Jobs Act (H.R. 1), which included an NADA-supported amendment to preserve 100 percent deductibility of…
ATD | Chairmans Column
A Holiday Message from Your ATD Chairman
People say that ‘a lot can happen in a year.’ And, indeed, it has at the American Truck Dealers (ATD). The holidays are here and I cannot help but reflect on what the year has brought us.
The past year has gone down in history books, not just for our industry but for the entire country. When I took the helm as ATD chairman in 2016, there was a…
ATD | ATD Insider
ATD Announces Nominees for Truck Dealer of the Year Award
The American Truck Dealers (ATD), Heavy Duty Trucking magazine and Procede Software today announced the nominees for the 2018 Truck Dealer of the Year – a national award that recognizes commercial-truck dealers for business performance, industry leadership and community service.
The seven nominees for 2018 are:
Joseph Alosa Sr.,…
NADA Show | NADA Headlines
Auto Dealer Offers Advice to Maximize Educational Workshop Experience at NADA Show
When it comes to continuing education for managers at new-car dealerships, Shirley Quinn has experienced numerous training programs over her 43-year career working in the retail-automobile industry.
After attending the NADA Show (formerly the NADA Convention & Expo) for the past nine years, she gives high marks to the educational workshops…
NADA | NADA Headlines
Senate Tax Reform Bill Passes with 100% Floor Plan Deductibility Preserved
Early Saturday morning, the Senate passed the "Tax Cuts and Jobs Act," (H.R. 1) which included a NADA-supported amendment to preserve 100 percent deductibility of interest on floor plan loans (a specialized loan that funds vehicle inventory). This amendment, offered by Sen. Rand Paul (R-Ky.), was the top priority for NADA in the Senate tax…
NADA Show | NADA Headlines
Dealership Managers Benefit from Attending NADA Show
The NADA Show is not just for dealers or dealership owners. This annual auto industry event provides the education, business solutions and networking opportunities to help managers drive success in each dealership department. Managers of all kinds attend NADA Show to find real solutions for the issues they face in every department, including…
NADA | NADA Headlines
Support Sen. Rand Paul Amendment to Preserve Floor Plan Deductibility in Senate Tax Reform Bill
Senators began voting on the “Tax Cuts and Jobs Act,” which includes a provision that would reduce the current 100 percent deduction of business interest, including floor plan interest, to 30 percent of adjusted taxable income. Sen. Rand Paul (R-Ky.) introduce an amendment to restore the full deductibility of floor plan interest as included in the…
NADA | NADA Headlines
Dealership Employees in Central Ohio Raise $17,440 for NADA Foundation’s Emergency Relief Fund
When dealership employees at Performance Columbus in Central Ohio found out that dealership employees in Texas, Florida, Puerto Rico and California were hit hard by the recent hurricanes and wildfires, they decided to help.
Nearly 100 employees from the dealership locations of Honda Marysville, Performance Chrysler Jeep Dodge Ram in Columbus,…
NADA Show | NADA Headlines
Networking at NADA Show—Making Connections the Right Way
Whether you've been to dozens of conventions, or if it's your very first time, knowing how to network and make the right connections is a key part of making the most of your NADA Show experience. Industry insiders, partners, competitors and colleagues are all present under one roof at this auto industry event, presenting a…
ATD | ATD Insider
ATD Academy Prepares Dealers and Managers for Success
Bob Nuss, the 2017 Truck Dealer of the Year, is a strong advocate of the educational training programs offered at the American Truck Dealers (ATD) Academy in Tysons, Va.
Nuss should know. He was involved in supporting the start of the ATD Academy more than 26 years ago. His son, Greg Nuss, graduated from the first ATD Academy class in 1992. A…
NADA | NADA Headlines
NADA Foundation Supports Dealership Employees after Wildfires in California
In the early morning hours of Sunday, Oct. 9, Julie Costa woke to the fire alarm going off in the home she was renting in the Fountaingrove area of Santa Rosa, Calif., about 60 miles north of San Francisco.With the power out and phone lines down, soon after she received text messages from her son, who lived across town, and a nearby cousin, who…
NADA | Chairmans Column
Good Intentions vs. Unintended Consequences
Earlier this month I had the privilege of addressing the Automotive Press Association in Detroit. I told the journalists there that American auto dealers share the same passion: to serve the needs of the car-buying public as efficiently as we can. And to do that dealers want to preserve the symbiotic relationship with those who impact our industry…
NADA | NADA Headlines
Dealership Employment Continues Trend Toward Record
Employment and payroll at U.S. new-car dealerships continued to rise through the first six months of 2017, according to a new midyear report released today by the National Automobile Dealers Association.
New-car dealerships directly employed 1,134,200 workers through the second quarter of 2017, up from a record 1,131,900 in 2016, according to…
ATD | Chairmans Column
NADA/ATD to Give Input in Supreme Court Case
Perhaps it's irony that a term of the Supreme Court begins, by statute, on the first Monday in October, and this October an important issue for our industry is about to get its day in court ... again. The outstanding case that will be heard by the Supreme Court this month is: Do dealership service advisors fall within the federal "salesmen,…
NADA | NADA Headlines
NADA Chairman Discusses the Negative Consequences of Stair-Step Incentive Programs
NADA Chairman Mark Scarpelli on Tuesday urged automakers to consider how stair-step incentive programs are damaging their brands, and alerted manufacturers about the unintended consequences of such programs that erode consumer trust and lead to a lack of loyalty to – and desire for – their brands over time.
“Any dealer who’s had to deal…
NADA | NADA Headlines
Michigan Auto Dealer Wes Lutz Elected 2018 NADA Chairman; Charlie Gilchrist Elected Vice Chairman
The National Automobile Dealers Association’s (NADA) 63-member board of directors elected Wes Lutz as chairman for the 2018 term.
“I am honored to serve as NADA chairman as we begin the next century following NADA’s 100 years of existence,” said Lutz, who represents Michigan’s new-car dealers on NADA’s board.
Lutz, president of Extreme Dodge…
NADA | NADA Headlines
Dealership Employee Riki Burkhart: 'We Have to Rebuild' after Hurricane Irma
Gary Matern, president and general manager of O'Brien Auto Park of Fort Myers, estimates nearly all 145 employees working at his Hyundai-Subaru-Mazda dealership sustained some level of property damage to their homes and cars.
"I do not yet have an exact account of every employee. Some are still making their way back from out of state," Matern…
NADA | Chairmans Column
The Equifax Data Breach - What Dealers Should Know
Equifax is one of three nationwide credit-reporting agencies that track and rate the financial history of consumers. Equifax recently announced a major breach of the data it stores and news coverage of the breach has been widespread. Equifax has stated that information from as many as 143 million people in the United States was compromised. Given…
NADA | NADA Headlines
Dealership Employee James Lloreda: ‘We Are Starting Over’
Just past midnight, about 36 hours after Hurricane Harvey first made landfall in southeast Texas, flood water began seeping through a side bedroom and front door of James Lloreda’s home in Dickinson, Texas, about 25 miles southeast of Houston.
“The night of the storm, we heard loud thunder and lightning, very hard rain and the wind started…
NADA | NADA Headlines
U.S. EPA Hears from All Sides on GHG Midterm Rules
Rhett Ricart, Regulatory Affairs Committee chairman for the National Automobile Dealers Association and president and CEO of Ricart Automotive Group in Groveport, Ohio, [said] that fuel-efficient cars may sit on U.S. showrooms if the stringent rules for gas mileage are left in place without any mid-course corrections, The Detroit News reported…
NADA | NADA Headlines
Dealership Employee in Houston Recalls Harrowing Ordeal Trapped in Attic
About 36 hours after Hurricane Harvey first made landfall in Southeastern Texas, Keyvan “Fred” Ram noticed water starting to flow up his driveway at his home in northwest Houston.
“At first, I thought this is it, water is not going to get into the house,” said Ram, who has worked as an auto body technician in the collision department at Helfman…
NADA | NADA Headlines
NADA Foundation Calls on Dealers to Donate to Emergency Relief Fund
Four days since Hurricane Harvey first made landfall in southeastern Texas, the severity of the situation in the Houston area and surrounding communities is still unknown, the weather conditions have not improved and more flooding is on the way.
→ Donate Today ←
“This is the most horrific thing I’ve ever seen. I’m wet, it’s still raining and…
NADA | NADA Headlines
NADA Foundation Mobilizes Emergency Relief Fund for Dealership Employees Impacted by Hurricane Harvey
The situation in East Texas is dire. Hundreds of thousands of people have been evacuated from their homes – but in many cases, the traffic arteries to get them out of town are closed. For example, Wyatt Wainwright, the ATAE from the Houston area, has been evacuated but he cannot drive more than three miles away from his home. Some estimates are…
NADA | Chairmans Column
A Good Relationship Is a Two-Way Street
I'm proud to be an auto dealer. I'm proud to work with the manufacturers that make the great products we sell every day. And I'm proud of the gains we have made—for over 100 years—based on a symbiotic relationship between retailers and OEMs. And if we intend to keep serving our customers efficiently, safely and cost-effectively, we need to…
NADA | Chairmans Column
Host a Member of Congress at Your Dealership in August
The advantages of buying a car through a local dealer are many. As dealers, we deliver in-person customer service that people can't get through a computer screen; we are equipped to handle warranty and recall repairs; we incur billions of dollars in expenses for equipment and facilities; and we, unequivocally, reduce consumer costs through a…
NADA | NADA Headlines
Former NADA President and Foundation Chairman Robert P. Mallon Dies at 83
Robert P. Mallon, former president of the National Automobile Dealers Association and chairman emeritus of the National Automobile Dealers Charitable Foundation, died on August 3. He was 83.
"As a dealer, a NADA director and now chairman of NADA, I'm honored to have worked with Bob Mallon over the years," said 2017 NADA Chairman Mark Scarpelli…
ATD | Chairmans Column
Stars & Stripes Fly High as Truck Dealers Roll into D.C.
As we celebrated the Fourth of July earlier this month and stars and stripes flew high, we must remember that America would not be what it is today without a fight to preserve inalienable rights and protections for life, liberty and the pursuit of happiness. In that spirit of independence, ATD hosted a successful third annual legislative fly-in…
NADA | NADA Headlines
From Website to Showroom - Engaging Consumers to Sell Cars
They say information is power, but what happens with too much information, too many websites, and too many options for one very important vehicle purchase? This information overload creates a phenomenon called the “merry-go-round effect". Today’s consumers spend an average of 17 hours visiting websites on the digital merry-go-round; researching…
NADA | NADA Headlines
Why Aren't Women More Present Within Dealership Personnel?
Women influence the majority of all car buying decisions, so why aren't they more present within dealership personnel?
Our world is rapidly changing and advancing, yet, in the area of women employed at a car dealership our numbers are rather stagnant.
Why is this the norm? Is it because most dealers have done very little to encourage any…
NADA | NADA Headlines
Local SEO: Get Your Dealership Found
Did you realize that there are actually two kinds of SEO? When most people talk about SEO, they're talking about “traditional” SEO, where you're doing things to a website to get it to show up at a higher ranking when someone does a search in Google. With local SEO, you're only working to get a website to show up in search for a specific geographic…
NADA | Chairmans Column
NADA Visits the White House to Discuss Tax Reform
Recently, I had the profound privilege of joining fellow NADA leadership at the White House to meet with some of the officials who write the rules and regulations that impact our great industry.
Along with NADA President and CEO Peter Welch and others, I presented the viewpoint of America's franchised auto dealers directly to Gary Cohn,…
ATD | Chairmans Column
Time is Right to Repeal Federal Excise Tax
Tax reform and spurring economic growth are at the top of the agenda on Capitol Hill. But when it comes to a harmful tax in the commercial truck retail market, there is none greater than the federal excise tax. This year, with the political climate ripe for tax reform and an infrastructure bill, American Truck Dealers, a division of National…
NADA | NADA Headlines
NADA Praises CHOICE Act Provisions to Preserve Consumer Discounts in Auto Financing
Legislative efforts to significantly reform the Consumer Financial Protection Bureau (CFPB) have resumed in Congress. On Wednesday, House Financial Services Committee Chairman Jeb Hensarling (R-Texas) introduced the Financial CHOICE Act, H.R. 10, a comprehensive financial reform bill.
H.R. 10 includes a provision that is virtually identical to…
NADA | NADA Headlines
VIDEO: AutoNation’s Mike Jackson Shares Views on Auto Retailing at NADA/J.D. Power Forum in NYC
Mike Jackson, chairman and CEO of AutoNation, said dealers will have to find creative ways to grow their business in an ever-challenging retail environment during an interview with Wall Street Journal reporter Mike Spector at the 2017 NADA/J.D. Power Automotive Forum on April 11.
Jackson, who shared his views on several topics, said…
ATD | Chairmans Column
Seasonal Downturn Moves to Brighter Conditions in Truck Industry
Weather folklore famously characterizes March as coming in like a lion and going out like a lamb. This is because the marked change of weather tends to come in rough and turbulent, but then goes out calm and pleasant. Let us see if the same can be said of the truck industry's seasonal pattern this year.
If it was any indication, this period…
NADA | NADA Headlines
Café Reconcile Provides Job Training for New Orleans Youth
Over the past several years, the National Automobile Dealers Association has supported local organizations in cities that host its annual convention and expo—whether it’s Las Vegas, New Orleans or San Francisco.
This past January, ahead of the NADA convention which returned to New Orleans for the 12th time since 1973, the NADA Foundation…
NADA | NADA Headlines
Army Veteran Discusses the Importance of Service Dogs for Wounded Warriors
I enlisted in the Army in 2004 and my unit was sent to Iraq in February 2005. During my time there, I lost a number of close friends and suffered some injuries myself. Upon returning to the U.S., my friends and family noticed I was not the same person I was before. Instead, they found a cold, jaded and angry man where a once…
NADA | Chairmans Column
The Year at a Glance: A Final Message From NADA's 2016 Chairman
As the last month of 2016 is well under way, we often become engrossed in holiday plans, end-of-year travel and New Year's resolutions. But it's equally important to pause and appreciate what we've accomplished over the past year. The National Automobile Dealers Association would like to thank its amazing dealer network-over 16,500 strong-for the…
NADA | Chairmans Column
What Happens In Vegas
What do Cirque du Soleil, Chris Angel, Celine Dion and NADA all have in common? We'll all be in Vegas at the end of this month. From March 31 through April 3, what happens in Vegas won't just stay in Vegas. Because with an estimated 10,000 dealers and managers converging on the entertainment capital of the world, you will not want to miss the…
NADA | Chairmans Column
To Drive or Not to Drive: On Recalls, That is the Only Question — and Only Because of Parts
Parts, parts, parts. Much has been said and written recently about our nation's vehicle recall policy. And while it's regrettable that a great deal of the conversation has been overly negative, needlessly controversial and – at times – unfairly accusatory, the silver lining is that the discussion has prompted an increase in consumer awareness of…
NADA | Chairmans Column
Auto Dealers Rally Behind Consumer-Focused Senate Bill
An important number that the nation's auto dealers should know is 2663. NADA's battle to tame the CFPB continues and Senate bill S. 2663 is the next chapter. This bill, entitled, "Reforming CFPB Indirect Auto Financing Guidance Act," is identical to last year's House bill-H.R. 1737-which passed the House with a resounding, veto-…
NADA | Chairmans Column
The Next 100 Years of Evolution is Here
As the end of the year approaches and NADA's next 100 years is upon us, dealers are looking to the future of this industry more than ever. NADA is committed to being proactive and forward-looking in its mission to advocate for the franchise system and provide dealers with the resources they need to succeed. As part of that mission, NADA is proud…
NADA | Chairmans Column
YES! State Franchise Laws Lower Prices and Benefit Consumers
A new economic report from the Phoenix Center for Advanced Legal and Economic Public Policy Studies makes one overriding conclusion: state auto franchise laws lower retail prices of new cars, which benefits consumers.
The study, "State Automobile Franchise Laws: Public or Private Interests?" was released in July after years of debate and…
NADA | Chairmans Column
Support NADA's Baton Rouge Flood Relief Efforts
On August 15, the residents of Baton Rouge, Louisiana, woke up to the worst flood disaster in the United States since Hurricane Sandy. As much as 22 inches of rain fell in a single weekend. More than 140,000 families were displaced in the flooding, and an estimated 1,500 dealership families were forced to evacuate their homes. Our fellow Baton…
NADA | Chairmans Column
100 Years of Standing Up for Our Customers
Earlier this month, I had the privilege of addressing the Automotive Press Association in Detroit. In addition to discussing what we're doing now and what we'll be doing in the future, I talked about the past - and about how NADA began. We should never forget that this association's genesis was in 1917 when dealers wanted to defend their customers…
NADA | Webinar
The Best Ideas from NADA 20 Groups, Part 7. In Times of Covid-19 Stress
Join Tom Carney for the last installment of our Best Ideas Dealership Lifeline Webinar Series.
NADA | Webinar
The Bridge to the Future of Automotive Retail
Join Rick Ricart and Joe St. Johnas they break down exactly how dealers can respond to the current market conditions to thrive with digital sales and financing.
NADA | Webinar
Dealership Website Accessibility and the Americans with Disabilities Act
Join Doug Greenhaus, Chief Regulatory Counsel, and Associate Director, Kaye Lynch-Sparks, at NADA for this important webinar and learn what is website accessibility, how to make dealership websites accessible, the complexities of addressing website accessibility for franchise dealerships, national trends in website accessibility litigation, and…
NADA | NADA Headlines
Ford Lowers Profit Guidance as Labor Costs Rise $8.8 Billion (Bloomberg)
Ford Motor Co. restored financial guidance Thursday, saying profits would come in lower than earlier projections due to rising labor costs from its new contract with the United Auto Workers union.
NADA | NADA Headlines
Toyota Posts Record October Sales, Output on US Demand (Bloomberg)
Toyota Motor Corp. posted record October global sales and production on strong demand for its cars in North America and Europe.
NADA | NADA Headlines
Half a Billion Dollars Donated
New franchised auto dealerships donate half a billion dollars to charities each year.
NADA | NADA Headlines
Be First to the Finish Line
As of last week, dealers are eligible to apply for ENERGY STAR certification. Your dealership can be one of the first ENERGY STAR certified dealerships and receive recognition by both NADA and the Environment Protection Agency (EPA) for your efforts to save energy, save money, and help protect the environment.
NADA | NADA Headlines
Mary Barra's $280 Billion Goal Confronts a Litany of GM Hurdles (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Mary Barra’s ambitious plan to double General Motors Co.’s revenue to $280 billion by the end of the decade has…
NADA | NADA Headlines
Nissan Becomes Latest Asian Automaker to Hike US Worker Pay (Bloomberg)
The article below is sourced from Bloomberg Wire Service. The views and opinions expressed in this story are those of the Bloomberg Wire Service and do not necessarily reflect the official policy or position of NADA.
Nissan Motor Co. is giving its 9,000 US factory workers a 10% raise in January and eliminating a tiered pay…
NADA | NADA Headlines
Strategy for Success: Watch and Learn
Roger Rollins, a technician at Steve Austin’s Auto Group in Bellefontaine, Ohio, has excelled in his career by taking every opportunity to learn from others.
Rollins, an Army veteran who entered service at 17 years old, credits the military for helping him grow up. But his successful career as a technician, he credits to his mentor.
“The…
NADA, ATD | Webinar
Possible Hazard Ahead: Preparing for Dealership Disruptions
Join industry experts and thought leaders, Sarah Buzzelli and John Possumato, as they detail how dealerships can be proactive to avoid common disruptions and minimize the impact on customers and the bottom line.
NADA | NADA Headlines
Volvo Car Drops After Li Shufu’s Geely Sells $350 Million Stake (Bloomberg)
Chinese billionaire Li Shufu’s Zhejiang Geely Holding Group Co. sold a $350 million stake in Volvo Car AB, responding to investor concerns about the automaker’s limited free float.
NADA, ATD | Webinar
Top 7 Tax Issues Affecting Auto Dealers and Dealer Principals
Join Brian Wallace, dealership services tax partner from Withum, as he discusses the current tax landscape, including the impact of sunsetting provisions of the Tax Cuts and Jobs Act and pending tax legislation.
ATD, ATD Show, ATAE | ATD Insider
ATD Show 2024: the Best of Both Worlds
Are you ready for an extravaganza that combines the power and excitement of both ATD and NADA? ATD Show 2024 is just around the corner, and it's promising to be an event like no other.
NADA, NADA Show, ATAE | NADA Headlines
All About Expo at NADA Show 2024
NADA Show 2024 is just 10 weeks away and it’s going to be spectacular!
NADA | NADA Headlines
Far-Sighted: Family Dealership Success Comes Down to Family, People First
The Sight dealership business—comprising Bob Sight Ford, Bob Sight Kia and Rob Sight Ford—is celebrating 100 years of serving the Kansas City area the way they started: with a focus on family.
NADA Show | NADA Headlines
NADA Show 2024 Video Contest Winner Announced
Get ready for the automotive industry's premier event! We are thrilled to announce that Sam Pack's Five Star Ford Dallas has triumphed in the NADA Show 2024 Video Contest.
NADA, ATD | Webinar
The Truth about Recapturing Credit Card Fees
Join Amberly Allen, Founder/Managing Partner, and Laura Sherman, COO, from Dealer Merchant Services, the fastest growing merchant provider in automotive, as they discuss how to interpret your current merchant processing statement and identify your monthly fees, explain the legal changes and compliance requirements that allow surcharging and…
NADA | NADA Headlines
Auto Wage Hikes Complicate the Search for an Affordable EV (Bloomberg)
A combustion engine has about 2,000 moving parts. An electric motor, by comparison, has about 20. However, the economics of making and selling electric vehicles are proving far trickier to cobble together than their supply chain might suggest.
NADA Show | NADA Headlines
Get Your Ticket to the NADA Show Welcome Reception at Sphere
Get the hottest ticket in town … and around the world! The Auto Industry Event of the Year kicks off February 1 with the ultimate welcome reception at Sphere!
Take your business to the next level — connect with fellow dealers, OEMs, exhibitors and industry affiliates, as we launch into a new galaxy with an opening-night event unlike any other…
NADA | NADA Headlines
Battery Metals Lose Luster as Surge in Supply Outpaces Demand (Bloomberg)
In the fast-moving world of battery metals, 2022 already feels like a bygone era. Back then, prices were soaring, automakers were fretting about long-term shortages and Elon Musk was describing lithium costs as “insane.”
NADA | NADA Headlines
Ram’s Answer to EV Truck Range Anxiety Is a Gas Generator (Bloomberg)
Stellantis NV’s Ram truck brand, long a laggard in the auto industry’s transition to electric vehicles, is offering a solution to range anxiety that leans into its gas-powered roots: a battery-powered pickup with an on-board gas generator to boost range and towing capacity.
NADA | NADA Headlines
Ford Credit Rating Upgrade to Boost Demand for US Corporate Bonds (Reuters)
The restoration of Ford Motor Co's investment-grade credit rating this week after almost four years as a "junk"-rated company sent some positive ripple effects through the U.S. corporate bond markets, analysts said.
NADA | NADA Headlines
GM to Invest $13 Billion in US Operations Under Deal With UAW (Bloomberg)
General Motors Co.’s tentative agreement ending a six-week strike by the United Auto Workers union includes a $13 billion investment in US operations and better pay for workers at its battery plants.
NADA, ATD | Webinar
Navigating the Rising Tide: Unveiling the Rise in F&I Regulations
Join Robert Ebin, Senior Manager of Legal Affairs at KPA, to gain crucial insights into the changing landscape of regulatory enforcement in the automotive industry.
NADA | NADA Headlines
BMW Offers Rare Glimpse of Optimism for 2024 Sales (Bloomberg)
BMW AG is optimistic about its luxury and fully electric vehicle sales in 2024, offering a rare positive outlook among German carmakers that have seen softening demand in China hurt their forecasts.
NADA | NADA Headlines
Stellantis Deal Includes $19 Billion in US Investment, UAW Says (Bloomberg)
Stellantis NV’s tentative agreement to end the six-week strike by the United Auto Workers includes $19 billion in new investment, such as reviving an idled assembly plant and building a new battery plant in Illinois, the union said Thursday.
NADA | NADA Headlines
Volvo Cars' Sales of Fully Electric Vehicles Jump in October (Reuters)
Volvo Cars' sales in October grew 10% from a year earlier to 59,861 cars as fully electric car sales jumped but hybrid models fell, the Sweden-based group said on Friday.
NADA | NADA Headlines
Ford's October US Vehicle Sales Slip (Reuters)
Ford reported a drop in October U.S. vehicle sales, including in its highly profitable F-series pickup trucks, following a recent United Auto Workers (UAW) union strike at some of its facilities.
NADA | NADA Headlines
7 Unique Fundraisers for Breast Cancer This October
The slogans are punny, and the signs are pink, but make no mistake – franchised dealerships are serious about breast cancer awareness month.
NADA | NADA Headlines
California Says Electric Cars Now Make Up a Fifth of Auto Sales (Bloomberg)
One out of every five cars sold in California is now powered by a battery, registration data released Wednesday by the California New Car Dealers Association shows.
NADA | NADA Headlines
Toyota Rides Weak Yen, Demand for Hybrids to Post Blowout Profit (Reuters)
Toyota Motor more than doubled its second-quarter profit and sharply raised its full-year outlook on Wednesday, as a weaker yen currency bolstered the impact of robust global sales.
NADA
NADA Responds to Launch of IRS Energy Credits Online Portal
TYSONS, Va. (November 1, 2023)—Following the introduction of the Internal Revenue Service (IRS) Energy Credit Online portal to facilitate consumer use of electric vehicle (EV) tax credits at dealerships at the time of purchase, NADA President and CEO Mike Stanton issued the following statement:
NADA | NADA Headlines
Ford Scores Second Credit Upgrade—This Time From S&P (Bloomberg)
Ford Motor Co. has received its second credit upgrade, marking the automaker’s return to investment-grade status after its downgrade to junk in 2020.
NADA, ATD | Driven Management Guide
Body Shop Production Management (SP33)
The dealer guide aims to help dealers improve body shop efficiency.
NADA, ATD | Driven Management Guide
Pumping Up Profits in Your Body Shop (SP32)
The dealer guide provides formulas to determine and improve your shop's performance, as well as your staffing and pricing structure, effective labor rate, and facility and technician utilization.
NADA, ATD | Driven Management Guide
OSHA's Walking-Working Surfaces Rule (L59)
The dealer guide updates dealerships on their compliance responsibilities with the new rule.
NADA, ATD | Driven Management Guide
Tax Cuts and Jobs Act of 2017 (L58)
This dealer guide provides an overview of major provisions in the comprehensive Tax Cuts and Jobs Act that affect franchised car and truck dealers.
NADA, ATD | Driven Management Guide
A Dealer Guide to Warranty Administration (SP17)
This dealer guide provides a sample procedure for handling warranty claims, from the time a customer calls for an appointment to the time the claim is processed.
NADA, ATD | Driven Management Guide
Fuel Economy Advertising (L14)
This dealer guide aims to help dealers and manufacturers avoid deceptive advertising practices related to fuel economy.
NADA, ATD | Driven Management Guide
Leasing Fundamentals (SL20)
This dealer guide helps dealers explain leasing, including how it compares to purchasing, so that customers can make the right decision for their individual needs.
NADA, ATD | Driven Management Guide
Used-Vehicle Inventory (SL12)
This dealer guide allows you to calculate the return you're earning on your inventory investment.
NADA, ATD | Driven Management Guide
A Dealer Guide to Maintenance Menus (SP15)
This dealer guide covers printed menus, electronic menus and the on-board diagnostics (OBD) system that service staff can use to access and share with customers the maintenance schedules specific to their make and model vehicle.
NADA, ATD | Driven Management Guide
Marketing Used-Vehicle Certification (SL30)
The dealer guide presents best practices for initiating and marketing a Certified Pre-Owned (CPO) program.
NADA, ATD | Driven Management Guide
Family and Medical Leave Act (L33)
This dealer guide explains how the Family and Medical Leave Act (FMLA) affects dealerships and what dealerships must do to comply with this federal law.
NADA, ATD | Driven Management Guide
Federal Tax Issues (L32)
This dealer guide introduces and explains many federal tax considerations that confront dealerships.
NADA, ATD | Driven Management Guide
EPA Mobile Air Conditioning Coolant Recycling Regulation (L30)
The guide also discusses the required EPA certification form and agency restrictions on the sale of small containers of refrigerant.
NADA, ATD | Driven Management Guide
OSHA Single and Multi-Piece Rim Service Rule (TLR09)
This dealer guide explains the Occupational Safety and Health Administration (OSHA) regulations for servicing single and multi-piece rim wheels used on trucks, tractors, trailers, and buses. OSHA's rule requires that tire servicing employees be trained on potential rim wheel servicing hazards. It also requires the use of compatible tire and…
NADA, ATD | Driven Management Guide
Product Liability (TLR05)
This dealer guide describes, using case histories, dealership policies that can best prevent product liability claims. It is intended as a tool to assist dealers in determining their product liability risks and protecting themselves from litigation in the event of physical harm or property damage.
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NADA, ATD | Driven Management Guide
Federal Excise Tax Compliance (TLR26)
This dealer guide explains the importance of dealers complying with the Federal Excise Tax.
NADA, ATD | Driven Management Guide
Federal Motor Carrier Safety Administration (TLR25)
This dealer guide outlines the Federal Motor Carrier Safety Regulations (FMCSRs) governing the operation of commercial motor vehicles (CMVs) in interstate commerce. Includes rules on commercial driver’s licenses (CDLs), driver qualifications, federal driving standards, hours of service, electronic logging devices, and drug and alcohol testing, as…
ATD | Driven Management Guide
Recruiting and Retaining Truck Technicians (TDO17)
This dealer guide discusses what truck dealerships can do to meet burgeoning customer demand in their service departments.
ATD | Driven Management Guide
Used Trucks: The Forgotten Profit Center (TDO11)
This dealer guide reveals numerous strategies used by dealers with successful used-truck departments.
ATD | Driven Management Guide
A Dealer Guide to Asset Management for Truck Dealerships
This dealer guide discusses fundamental principles of good asset management for a truck dealership.
NADA, ATD | Driven Management Guide
Parts Checkup: Performance Level Analysis (SP07)
This dealer guide provides a checklist to help dealers and general managers better understand how their parts departments operate and perform.
NADA, ATD | Driven Management Guide
Parts Management and Profitability, 3rd ed. (SP05)
This dealer guide addresses personnel requirements, profit centering, inventory control, and marketing. Also included are a sample trend analysis, job descriptions, forecast sheet, and formulas to help analyze the parts department.
NADA, ATD | Driven Management Guide
Top Five Ideas for Managing Parts Department Inventory Performance (SP30)
This dealer guide counts down the five most significant challenges dealers and parts managers face in managing parts inventory and offers suggestions on what to do about each one.
NADA, ATD | Driven Management Guide
Repair Order Analysis (SP03)
This dealer guide helps you compare current service department performance with true sales potential.
NADA, ATD | Driven Management Guide
Service Department Performance Analysis (SP29)
This dealer guide provides service performance guidelines for dealers to consider.
NADA, ATD | Driven Management Guide
Handling the Morning Service Rush (SP25)
This dealer guide provides a flow chart to organize the morning service write-up process and to ensure proper contact with the customer. This guide outlines the proper methods of needs assessments, vehicle inspections, reviewing maintenance work, and providing estimates. A maintenance inspection checklist is also included.
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NADA, ATD | Driven Management Guide
Analyzing Customer-Pay Service (SP24)
This dealer guide explains how to analyze customer-pay labor to fine-tune variable rates and achieve labor sales potential.
NADA, ATD | Driven Management Guide
A Dealer Guide to the Three Ps of Effective Service Management: Profit, Productivity, Personnel (SP23)
This dealer guide examines the service department and provides tools to analyze and increase profitability, productivity, and personnel effectiveness while delivering customer satisfaction. Included are strategies for maximizing gross retention, technician proficiency, and service advisor performance, as well as in-depth analyses of absorption,…
NADA, ATD | Driven Management Guide
Service and Parts Communication: Creating a Fixed Operations Team (SP22)
This dealer guide offers tips for team-building and improved communication, as well as suggestions for establishing common objectives.
NADA, ATD | Driven Management Guide
Parts Inventory Management (SP21)
Dealer Guide to Parts Inventory Management discusses seven key indicators of inventory performance: days' supply, level of service, obsolescence, non-stock investment, non-stock sales, emergency purchases, and lost sales.
NADA, ATD | Driven Management Guide
Recruiting and Developing Technicians (SP20)
This dealer guide addresses the issue of the dire under supply of automotive technicians in the U.S. and what a dealership can do to find qualified automotive technicians.
NADA, ATD | Driven Management Guide
Improving Parts Inventory Efficiency (SP02)
This dealer guide discusses how to calculate and improve your months' supply level and turn rates.
NADA, ATD | Driven Management Guide
New Owner Orientation Seminars: Small Cost = Big Payoff (SP19)
This dealer guide provides an overview of new owner orientation seminars and how to implement them in your dealership.
NADA, ATD | Driven Management Guide
Preparing for a Warranty Audit (SP14)
This dealer guide outlines ways dealers can avoid warranty audits and make an actual audit less expensive and stressful.
NADA, ATD | Driven Management Guide
Technician Retention (SP13)
This dealer guide reports on technician focus group findings and suggests methods for retention.
NADA, ATD | Driven Management Guide
The Effective Service Advisor
This dealer guide aims to help dealers and general managers assess the appearance, demeanor, and productivity of their service advisors.
NADA, ATD | Driven Management Guide
NADA Inventory Planner (SL08)
The dealer guide outlines an organized plan for ordering and managing vehicle inventory. Included is an inventory planner applicable to any model in any dealership, along with instructions for monthly use.
NADA, ATD | Driven Management Guide
Staffed Events (SL45)
This dealer guide discusses these benefits, how to choose a vendor, and what to watch out for when planning staffed events.
NADA, ATD | Driven Management Guide
Marketing Electric Vehicles [Version 1] (SL44)
This dealer guide provides information that can assist dealers with the marketing of plug-in vehicles.
NADA, ATD | Driven Management Guide
Stepping Up Foot Traffic (SL43)
This dealer guide looks at how the Internet has changed the way people research and shop for cars, and suggests ways you can get customers coming back to your store, still the place to develop relationships with customers.
NADA, ATD | Driven Management Guide
The Internet Challenge: Structuring Your Dealership for Success (SL42)
This dealer guide addresses the problem that salespeople who are effective closers on the showroom floor are often reluctant or unable to follow up on dealerships' increasing volume of Internet leads.
NADA, ATD | Driven Management Guide
Trade Appraisal Process in a Transparent Market (SL40)
This dealer guide examines the purpose and best practices of maintaining an efficient and effective trade evaluation process, focusing on a consultative approach that assumes the consumer has access to the same information as the appraiser.
NADA, ATD | Driven Management Guide
Save-a-Deal Meetings (SL39)
This dealer guide suggests an interactive, positive approach to conducting the meetings and using them as training opportunities.
NADA, ATD | Driven Management Guide
Building a Special Finance Department (SL38)
This dealer guide is designed to help dealers and F&I managers start or develop special finance operations. The focus of this guide is to provide an overview of special financing, who to put in charge, how to work with lenders, what vehicles to sell, and how to organize personnel and resources. Best practices and principles are included.…
NADA, ATD | Driven Management Guide
F&I: Selling to All Customers (SL34)
The dealer guide includes an overview of customer relations, the finance process, and menu presentation.
NADA, ATD | Driven Management Guide
Increasing Sales through Prospecting (SL18)
This dealer guide explains what is missing from the traditional sales approach and how to build "mental ownership," and also includes prospecting tips.
NADA, ATD | Driven Management Guide
Auctions: Controlling Inventory, Increasing Profits (SL17)
This dealer guide discusses appraising, including computerized and online appraisal tools, buying and selling at auction, and Internet auctions. Included are checklists, forms, and a glossary of auction terms.
NADA, ATD | Driven Management Guide
Used-Vehicle Strategies and Solutions (SL15)
This dealer guide addresses personnel, inventory, marketing, and management.
NADA, ATD | Driven Management Guide
Political Engagement (L56)
This dealer guide was developed to familiarize dealers with the various federal laws, regulations and rules that govern interaction with a member of Congress.
NADA, ATD | Driven Management Guide
FTC Affiliate Marketing Rule (L51)
This dealer guide explains the FTC Affiliate Marketing Rule, with which dealers must comply by October 1, 2008, as well as existing information-sharing restrictions under the Fair Credit Reporting Act (FCRA).
NADA, ATD | Driven Management Guide
FTC Red Flags and Address Discrepancy Rules (L50)
This dealer guide explains FTC regulations. Section One explains the FTC rule requiring dealers and other creditors to develop, implement, and maintain a comprehensive Identity Theft Prevention Program (ITPP) by August 1, 2009.
NADA, ATD | Driven Management Guide
Adverse Action Notices (L49)
This dealer guide explains when dealers must issue an adverse action notice, what the notice must say, when dealers can rely on a finance source's notice, and other important issues. This guide utilizes numerous scenarios to aid understanding and includes a flow chart, sample notices, and other tools to assist dealers with compliance.…
NADA, ATD | Driven Management Guide
Lockout/Tagout (LOTO): Controlling Hazardous Energy (L42)
This dealer guide explains the OSHA requirements for equipment or machinery being repaired or maintained to be locked or tagged out to help prevent injuries or deaths.
NADA, ATD | Driven Management Guide
NADA and ATD Federal Regulatory Compliance Chart (L48)
This dealer guide lists many major federal regulations that apply to auto and truck dealerships.
